How do you conduct the post-mortem and lessons learned analysis of the enterprise software project?

1 Define the scope

The first step is to define the scope of the post-mortem and lessons learned analysis. You need to decide what aspects of the project you want to review, such as the goals, deliverables, processes, resources, risks, issues, and stakeholders. You also need to determine the time frame, the participants, and the format of the analysis. You can use a project charter, a project plan, or a project closure report as references.

2 Collect the data

The second step is to collect the data that will inform your analysis. You need to gather both quantitative and qualitative data from various sources, such as project documents, metrics, surveys, interviews, and feedback. You can use tools like online forms, questionnaires, or polls to collect data from the project team, the clients, the users, and other stakeholders. You should aim to collect data that covers the whole project life cycle, from initiation to closure.

3 Analyze the data

The third step is to analyze the data that you have collected. You need to sort, categorize, and summarize the data to identify the key themes, patterns, and insights. You can use tools like spreadsheets, charts, graphs, or dashboards to visualize and compare the data. You should aim to analyze the data from different perspectives, such as the project scope, quality, time, cost, and value.

4 Identify the lessons learned

The fourth step is to identify the lessons learned from the data analysis. You need to extract the main findings, conclusions, and recommendations from the data. You should focus on both the positive and negative aspects of the project, and highlight what worked well and what didn't. You should also provide specific and actionable suggestions for improvement and best practices for future projects.

5 Document the results

The fifth step is to document the results of your post-mortem and lessons learned analysis. You need to create a report that summarizes the main points, outcomes, and learnings from the analysis. You should use a clear and concise language, and include relevant data, evidence, and examples. You should also format and structure your report in a way that is easy to read and understand.

6 Share the results

The sixth and final step is to share the results of your post-mortem and lessons learned analysis with the relevant stakeholders. You need to communicate and disseminate your report to the project team, the clients, the users, and other interested parties. You can use tools like email, presentations, or webinars to share your report. You should also encourage feedback, discussion, and collaboration on the results, and follow up on the implementation of the recommendations and best practices.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?