How do you communicate keyboard shortcuts to your audience effectively?

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Keyboard shortcuts are a great way to improve the usability and accessibility of your website or application. They allow users to perform common tasks faster and easier, without relying on a mouse or other pointing device. However, not all users are aware of the keyboard shortcuts you provide, or how to use them effectively. How do you communicate keyboard shortcuts to your audience and make them accessible to everyone? In this article, we will share some tips and best practices for creating and presenting keyboard shortcuts for accessibility.

本文章的要点总结

Use standard shortcuts:

Integrating familiar keyboard shortcuts like Ctrl+C for copy ensures users can navigate your content intuitively. This approach minimizes confusion and aids in memorability, making for a smoother user experience.
Offer customization options:

Giving users the power to tailor keyboard shortcuts to their needs can enhance accessibility. Such personalization accommodates a diverse audience, including individuals with different abilities, ensuring your site or app is user-friendly for all.

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1 Use standard shortcuts

One of the first steps to create accessible keyboard shortcuts is to use standard and consistent ones across your website or application. Standard shortcuts are those that are commonly used by most operating systems, browsers, and applications, such as Ctrl+C for copy, Ctrl+V for paste, Tab for navigation, and so on. Using standard shortcuts helps users to learn and remember them easily, and reduces the risk of conflicts or confusion with other shortcuts. You can also use modifier keys, such as Shift, Alt, and Ctrl, to create variations of standard shortcuts, such as Shift+Tab for reverse navigation, or Alt+F4 for closing a window.

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Richard U. Steinberg, CPACC

Senior Accessible User Experience Specialist at Wells Fargo
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Standard shortcuts are your best bet for accessibility and for passing WCAG. Creating custom shortcuts can interfere with assistive technology such as a screen reader, which has its own keyboard shortcuts. People who are sighted with cognitive disabilities are more accustomed to standard shortcuts and adding a lot of custom shortcuts could lead to a cognitive overload. Custom shortcuts may add a level of frustration for speech input users.

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Dr. Angela Young, CPACC

Sr. Accessibility Consultant & Advocate for Workplace Wellbeing | Empowering Queer, Neurodiverse & Disabled Professionals | #A11yWithAngela
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Utilizing standard shortcuts reduces the learning curve and enables more purple to easily interact with and consume your content.

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2 Provide visual cues

Another way to communicate keyboard shortcuts to your audience is to provide visual cues that indicate the availability and function of the shortcuts. Visual cues can be icons, labels, tooltips, or other elements that show the shortcut keys or combinations next to the corresponding action or option. For example, you can display the shortcut keys in parentheses next to menu items, buttons, or links, such as Save (Ctrl+S), Undo (Ctrl+Z), or Home (Alt+H). You can also use tooltips or pop-ups that appear when the user hovers over an element, or icons that represent the modifier keys, such as a plus sign (+) for Ctrl or Alt.

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Desmond Delgadillo

IAAP-Certified A11y Advocate & Salesperson. Licensed Cannabis Wholesaler in California
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If using visual cues to identify shortcuts, ensure that the shortcut is still spoken by screen readers and shown to braille displays using ARIA properties or by simply enabling tool tips to be spoken. Ensure that users can also view the shortcuts in a dialog or separate page -- a good rule of thumb is to use "ctrl + slash" to invoike the shortcut list.

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3 Offer customization options

Some users may prefer to use different keyboard shortcuts than the ones you provide, or may have difficulty using certain keys or combinations due to physical or cognitive limitations. To accommodate these users, you can offer customization options that allow them to change, disable, or create their own keyboard shortcuts. Customization options can be a separate settings page, a dialog box, or a keyboard shortcut manager that lets users view, edit, or add keyboard shortcuts for your website or application. You can also provide instructions or tutorials on how to customize keyboard shortcuts, and make sure they are accessible and easy to find.

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Kaushik Maitra CSM?

Technical Consultant in TCS BENGALURU|| ??Certified ScrumMaster? ||??36K LinkedIn Family.|| Web Accessibility Test Lead ||Automation Tester|| PMO Operations||
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Some users may prefer to use different keyboard shortcuts than the ones you provide, or may have difficulty using certain keys or combinations due to physical or cognitive limitations. To accommodate these users, you can offer customization options that allow them to change, disable, or create their own keyboard shortcuts. Customization options can be a separate settings page, a dialog box, or a keyboard shortcut manager that lets users view, edit, or add keyboard shortcuts for your website or application.

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Dr. Angela Young, CPACC

Sr. Accessibility Consultant & Advocate for Workplace Wellbeing | Empowering Queer, Neurodiverse & Disabled Professionals | #A11yWithAngela
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A simple accessibility menu that expands and can be accessed by clicking a button ensures that all users have full control over options that allow them to more readily engage with your content as well as the digital landscape of your site in general.

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4 Support keyboard accessibility

If you want to ensure your website or application is keyboard accessible, communicating keyboard shortcuts to your audience is not enough. Keyboard accessibility means users can access and interact with all the features and content of your website or application using only the keyboard, without requiring a mouse or other pointing device. To guarantee this, you need to follow some basic principles, such as providing a clear and logical keyboard focus indicator that shows which element is currently active or selected, making sure all elements are reachable and operable by the Tab key and other navigation keys, avoiding keyboard traps that prevent users from exiting or moving to another element using the keyboard, using semantic and valid HTML tags and attributes that convey the role, state, and value of the elements, and testing your website or application with different browsers, devices, and assistive technologies like screen readers.

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Kaushik Maitra CSM?

Technical Consultant in TCS BENGALURU|| ??Certified ScrumMaster? ||??36K LinkedIn Family.|| Web Accessibility Test Lead ||Automation Tester|| PMO Operations||
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Keyboard accessibility is a key aspect of web accessibility that ensures users can access all content and functionality using only a keyboard. This includes users who are blind, have motor disabilities, or prefer to use a keyboard for efficiency. Keyboard accessibility can also be beneficial for users who are temporarily or permanently unable to use a mouse

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Dr. Angela Young, CPACC

Sr. Accessibility Consultant & Advocate for Workplace Wellbeing | Empowering Queer, Neurodiverse & Disabled Professionals | #A11yWithAngela
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Testing your assets internally before releasing them widely is crucial for these reasons. Moreover, ensuring that there are no glitches or broken links exponentially increases your reach and potential audience.

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5 Provide feedback and help

The last tip to communicate keyboard shortcuts to your audience is to provide feedback and help when they use them. Feedback can be visual, auditory, or tactile, and it should inform the user of the outcome or result of their keyboard action. For example, you can use animations, sounds, vibrations, or messages to indicate that an action has been performed, a change has been made, or an error has occurred. Help can be documentation, instructions, tips, or reminders that explain how to use keyboard shortcuts, what they do, and where they are available. For example, you can use a help page, a modal window, a sidebar, or a keyboard icon that shows a list of keyboard shortcuts when the user presses a certain key or combination, such as F1, ?, or Ctrl+K.

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Kaushik Maitra CSM?

Technical Consultant in TCS BENGALURU|| ??Certified ScrumMaster? ||??36K LinkedIn Family.|| Web Accessibility Test Lead ||Automation Tester|| PMO Operations||
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Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them. More specifically, people can: perceive, understand, navigate, and interact with the Web.

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How do you communicate keyboard shortcuts to your audience effectively?

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1 Use standard shortcuts

2 Provide visual cues

3 Offer customization options

4 Support keyboard accessibility

5 Provide feedback and help

Accessibility

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