How do you apply the strengths-based model in case management?

1 Understand your client's strengths

The first step in applying the strengths-based model is to understand your client's strengths, which are the qualities, abilities, and assets that they have or can develop. You can use various tools and methods to identify and assess your client's strengths, such as interviews, questionnaires, observations, feedback, and self-reflection. You can also ask your client to share their stories of success, resilience, and coping, and to highlight what they are proud of, passionate about, and interested in.

3 Connect your client with resources

The third step in applying the strengths-based model is to connect your client with resources, which are the people, organizations, and opportunities that can help them achieve their goals and meet their needs. You can use your network, knowledge, and skills to facilitate referrals, linkages, and partnerships with relevant resources, such as health care providers, social services, community groups, education programs, employment opportunities, and peer support. You can also help your client access and use their own personal and social resources, such as family, friends, mentors, hobbies, and culture.

5 Promote self-efficacy and sustainability

The fifth step in applying the strengths-based model is to promote self-efficacy and sustainability, which means to enhance your client's confidence, competence, and independence in managing their own situations and goals. You can use techniques such as positive reinforcement, praise, recognition, and rewards to motivate and affirm your client's efforts and accomplishments. You can also use techniques such as problem-solving, coping skills, and relapse prevention to help your client prevent and overcome setbacks, and to maintain and sustain their progress.

6 Reflect and learn from your practice

The sixth and final step in applying the strengths-based model is to reflect and learn from your practice, which means to examine and evaluate your own strengths, weaknesses, and areas for improvement as a case manager. You can use tools and methods such as self-assessment, supervision, peer review, and professional development to identify and address your learning needs, gaps, and goals. You can also use tools and methods such as journals, portfolios, and feedback to document and showcase your achievements, challenges, and learnings.