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How can you use technology to support your training programs?

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Training is a key component of any culture change initiative, as it helps employees develop the skills, mindsets, and behaviors that align with the desired outcomes. However, traditional training methods, such as classroom sessions, manuals, and workshops, may not be enough to sustain the learning and engagement of your workforce. Technology can offer you some powerful tools to enhance your training programs and make them more effective, interactive, and adaptable. Here are some ways you can use technology to support your training programs.

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1 Online platforms

Online platforms, such as learning management systems (LMS), can help you create, deliver, and track your training content in a centralized and accessible way. You can use online platforms to offer a variety of learning formats, such as videos, podcasts, quizzes, simulations, and gamification. You can also use online platforms to enable social learning, where employees can interact with each other, share feedback, and collaborate on projects. Online platforms can also provide you with data and analytics on the progress and performance of your learners, which can help you evaluate the impact and effectiveness of your training programs.

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Christian Dinesen

I am a passionate Leadership & Change Management Development Executive Catalyst and Trusted Advisor. Empowering a Growth Mindset, connecting Leadership, Operation & Strategy through OKR Framework and Performance Mngt.
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I think the most important part is that technology is not only a supportive part but an integrated part. It can be tools to support a learning journey to tools collecting learning and reflection to active elements such as webinars, tutorials, podcasts and instructional videos or E-learning. Though my experience show that the best value created is by connecting technology with the analogue part, being meeting up in person, either 010, in teams, groups or cohorts.... Having this mix and blended learning approach create additional ripple effect. So think integration of both and keep it simple, so all at different learning levels can use the technology for high impact and accessable to learn on the fly....

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Tünde Lukacs

Change Advocate | Partner | Assurance Operations Accelerator Leader | Innovation Leader | COO
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?? Embracing tech is a game-changer! Integrating cutting-edge tools can transform the learning experience, making it more engaging and accessible. It's more inclusive - no need to travel. The right tech not only enhances learning but also tracks progress, providing invaluable insights for continuous improvement.

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2 Mobile devices

Mobile devices, such as smartphones and tablets, can help you extend your training programs beyond the classroom and into the workplace. You can use mobile devices to deliver microlearning, which is a form of learning that involves short, bite-sized, and focused content that can be accessed anytime and anywhere. Microlearning can help you reinforce the key concepts and skills that employees need to apply in their daily tasks. You can also use mobile devices to provide just-in-time learning, which is a form of learning that offers immediate and relevant support to employees when they face a challenge or opportunity. Just-in-time learning can help you embed the learning into the workflow and increase the retention and transfer of knowledge.

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3 Virtual reality

Virtual reality (VR) is a form of technology that creates a simulated and immersive environment that can mimic real-life scenarios. You can use VR to enhance your training programs by providing employees with a safe and realistic way to practice and master complex and critical skills. For example, you can use VR to train employees on how to handle hazardous situations, deal with difficult customers, or perform delicate procedures. VR can also help you increase the engagement and motivation of your learners, as they can experience the consequences and feedback of their actions in a vivid and interactive way.

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4 Artificial intelligence

Artificial intelligence (AI) is a form of technology that enables machines to perform tasks that normally require human intelligence, such as reasoning, learning, and decision making. You can use AI to support your training programs by providing employees with personalized and adaptive learning paths that suit their needs, preferences, and goals. For example, you can use AI to analyze the data and behavior of your learners and recommend the most relevant and effective content, activities, and interventions for them. You can also use AI to create chatbots, which are automated conversational agents that can answer questions, provide feedback, and guide learners through the learning process.

Technology can be a powerful ally in your culture change efforts, as it can help you design and deliver training programs that are more engaging, effective, and adaptable. However, technology is not a magic bullet, and you still need to consider the human and cultural factors that influence the learning and performance of your employees. How do you use technology to support your training programs? What are the benefits and challenges that you face?

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Sean Smythe

Senior HR Professional | Chartered Fellow of the CIPD
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LMS only works if the user interface is intuitive, can meet the user on their preferred platform, and has relevant content pushed to them. Further, technology needs to be integrated effectively within the enterprise architecture. Users such as employees want to have a personalised experience, input data once and receive instant results. As an example when employees join a new organisation a well built LMS will reduce their anxiety through providing a timetable of mandatory training plugged into diary to protect time. The system remembers where the employee got to and has nudge notifications to keep them on track. AI can be used to tailor content, optimise learning at the right time leading to a positive consumer grade experience.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you use technology to support your training programs?

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1 Online platforms

2 Mobile devices

3 Virtual reality

4 Artificial intelligence

5 Here’s what else to consider

Culture Change

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How can you use technology to support your training programs?

1

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1 Online platforms

2 Mobile devices

3 Virtual reality

4 Artificial intelligence

5 Here’s what else to consider

Culture Change

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