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How can you use technology to facilitate remote CPS?

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Creative problem solving (CPS) is a process of finding innovative and effective solutions to complex challenges. It involves generating, analyzing, and implementing ideas through various stages and techniques. CPS can be done individually or in groups, but it often benefits from the collaboration and diversity of perspectives that a team can offer. However, when the team members are working remotely, there are some communication challenges that can hinder the CPS process. How can you use technology to facilitate remote CPS? Here are some tips and tools that can help you overcome these challenges and enhance your CPS skills.

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1 Define the problem

The first step of any CPS process is to define the problem clearly and concisely. This can be challenging when you are working remotely, as you may not have the same access to information, feedback, or context as you would in a face-to-face setting. To overcome this challenge, you can use technology to create a shared document or platform where you can write down the problem statement, the goals, the criteria, and the constraints. This will help you and your team to have a common understanding of the problem and its scope. You can also use technology to communicate with your team and stakeholders, such as video conferencing, instant messaging, or email, to clarify any doubts, questions, or assumptions.

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Paras Dang

Software Developer ? Publicis Sapient | Engineering AI & Solutions ? Goldman Sachs | AWS Certified | VIT V '23
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When working remotely, start by clearly stating the problem on a shared document. Use tech tools like video calls or messaging to keep everyone on the same page and clarify any questions. Remote problem-solving made easy!

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2 Generate ideas

The next step of CPS is to generate as many ideas as possible, without judging or filtering them. This can be challenging when you are working remotely, as you may not have the same level of interaction, brainstorming, or spontaneity as you would in a face-to-face setting. To overcome this challenge, you can use technology to create a virtual space where you and your team can share and record your ideas, such as online whiteboards, mind maps, or sticky notes. You can also use technology to stimulate your creativity, such as online games, prompts, or tools that can help you generate random words, images, or scenarios.

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Ahmed Karam

Father | Leader | Digital Transformation Fighter | Smart Cities | Innovation | Sustainability | GRC | EA | Driving Positive Change for a Better World, Today and Tomorrow
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Idea Generation and Refinement: -Mind mapping software: Tools like XMind and FreeMind help visually organize thoughts and connections, enabling teams to explore different problem angles and identify unexpected avenues. -Ideation platforms: Tools like IdeaFlip and Stormboard encourage anonymous idea submission and voting, allowing all team members to contribute without fear of judgment. This fosters divergent thinking and leads to a wider range of solutions. -Project management software: Tools like Asana and Trello help organize tasks, assign responsibilities, and track progress, ensuring accountability and keeping the problem-solving process on track.

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3 Analyze ideas

The next step of CPS is to analyze the ideas and select the most promising ones. This can be challenging when you are working remotely, as you may not have the same level of feedback, evaluation, or consensus as you would in a face-to-face setting. To overcome this challenge, you can use technology to create a system where you and your team can rate, rank, or vote on the ideas, such as online surveys, polls, or matrices. You can also use technology to test and refine your ideas, such as online simulations, prototypes, or experiments.

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Ahmed Karam

Father | Leader | Digital Transformation Fighter | Smart Cities | Innovation | Sustainability | GRC | EA | Driving Positive Change for a Better World, Today and Tomorrow
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Prototyping and Testing: -Digital prototyping tools: Figma, InVision, and Adobe XD allow rapid prototyping of designs and user interfaces, enabling fast iteration and testing of potential solutions without physical constraints. -Online surveys and polls: Tools like SurveyMonkey and Google Forms offer feedback mechanisms for remote user testing, gathering valuable insights to refine and improve solutions. -Remote collaboration tools: Google Docs and online file sharing platforms allow real-time document editing and feedback, promoting collaborative refinement of ideas and solutions.

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4 Implement solutions

The final step of CPS is to implement the solutions and monitor the results. This can be challenging when you are working remotely, as you may not have the same level of coordination, execution, or support as you would in a face-to-face setting. To overcome this challenge, you can use technology to create a plan where you and your team can assign roles, tasks, and deadlines, such as online project management tools, calendars, or checklists. You can also use technology to communicate and collaborate with your team and stakeholders, such as video conferencing, instant messaging, or email, to report progress, troubleshoot issues, or celebrate successes.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ahmed Karam

Father | Leader | Digital Transformation Fighter | Smart Cities | Innovation | Sustainability | GRC | EA | Driving Positive Change for a Better World, Today and Tomorrow
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-Set clear goals and expectations: Define the problem and desired outcomes beforehand to keep everyone focused and aligned. -Establish ground rules: Encourage active participation, respectful communication, and diverse perspectives to create a safe and inclusive environment for creative thinking. -Use icebreakers and team-building activities: Remote team building can improve collaboration and communication, setting the stage for successful problem-solving. -Embrace asynchronous communication: Not everyone thrives in real-time collaboration. Allow team members to contribute asynchronously through documents, comments, and recordings, accommodating different work styles. -Celebrate successes

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How can you use technology to facilitate remote CPS?

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5

1 Define the problem

2 Generate ideas

3 Analyze ideas

4 Implement solutions

5 Here’s what else to consider

Creative Problem Solving

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How can you use technology to facilitate remote CPS?

1

2

3

4

5

1 Define the problem

2 Generate ideas

3 Analyze ideas

4 Implement solutions

5 Here’s what else to consider

Creative Problem Solving

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