How can you use the STAR method in phone, video, and panel interviews?

1 What is the STAR method?

The STAR method is a useful technique for structuring your responses to behavioral questions. This acronym stands for Situation, Task, Action, and Result. When describing the situation, explain the context and background of the challenge or problem you faced. Then, explain the goal or objective you had to achieve or the role you played in the situation. After that, detail the steps you took, the skills you used, and the decisions you made to accomplish the task. Finally, highlight the outcome or impact of your actions with quantifiable or measurable results if possible, and what you learned from the experience. By using this method, you can give clear, concise, and relevant answers that demonstrate your strengths and achievements.

2 How to use the STAR method in phone interviews?

Phone interviews are a common screening tool used to assess your suitability for the role and company. They may last anywhere from 15 to 30 minutes and cover basic questions about your background, motivation, and expectations. To use the STAR method in phone interviews, it's important to prepare examples that demonstrate your skills and abilities related to the job description and company values. Practice your answers out loud and make sure they are not too long or too short - aim for 2 to 3 minutes per answer. Additionally, use a clear and confident voice and avoid filler words like "um" or "like". Listen carefully to the questions and ask for clarification if needed, and use transitions and keywords to signal the different parts of your answer. Finally, summarize your main points at the end of your answer and relate them back to the role or company.

3 How to use the STAR method in video interviews?

Video interviews are becoming an increasingly common way to evaluate your communication skills, personality, and professionalism. To use the STAR method in video interviews, you should first test your technology and equipment to ensure a stable internet connection, a good camera, a clear microphone, and a quiet and well-lit environment. Additionally, you should dress professionally and appropriately for the role and the company culture. During the interview, maintain eye contact with the interviewer or the camera and smile occasionally to show your enthusiasm and interest. Incorporate body language and gestures to emphasize your points and convey your confidence and energy. Adapt your answers to the format of the video interview; for live interviews, engage with the interviewer by asking questions, showing appreciation, and expressing your interest; for recorded interviews, follow the instructions provided by the platform or company. Lastly, review your answers for any errors or areas of improvement; if you are not satisfied with them in recorded interviews, you may have the option to re-record your answers.

4 How to use the STAR method in panel interviews?

Panel interviews involve multiple interviewers from different departments or functions within the company. They typically last 45-60 minutes and cover more in-depth questions about your skills, knowledge, and fit for the role and company. To use the STAR method in panel interviews, you should research the background and role of each panel member and tailor your answers to their perspective and expectations. Address each panel member by name and acknowledge their questions and comments. Aim for a balance between providing enough details without repeating yourself or going off-topic. Use examples that showcase your collaboration, leadership, and problem-solving skills, as well as your ability to work with different stakeholders and personalities. Lastly, demonstrate your interest and enthusiasm for the role and company by asking relevant and insightful questions to each panel member at the end of the interview.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?