How can you use root cause analysis to identify cost-saving opportunities?
Root cause analysis (RCA) is a systematic process of identifying the underlying factors that contribute to a problem or an undesired outcome. By using RCA, you can find out the root causes of issues that affect your team's performance, quality, safety, or customer satisfaction. You can also use RCA to identify cost-saving opportunities by eliminating waste, inefficiency, or errors that result from the root causes. In this article, you will learn how to use RCA to identify cost-saving opportunities in four steps.