How can you use push notifications to communicate with customers in CRM?
Push notifications are messages that pop up on your customers' devices, such as smartphones, tablets, or browsers. They can help you communicate with your customers in CRM by delivering timely, relevant, and personalized information that can increase engagement, retention, and loyalty. However, push notifications can also annoy or overwhelm your customers if they are too frequent, irrelevant, or intrusive. In this article, you will learn how to use push notifications effectively in CRM, following some best practices and examples.