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How can you use problem solving skills to effectively manage a team in Live Events?

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Managing a team in live events can be challenging, rewarding, and unpredictable. You never know what might go wrong or what opportunities might arise. That's why you need to have strong problem solving skills to adapt, improvise, and overcome any obstacles that come your way. In this article, you'll learn how to use problem solving skills to effectively manage a team in live events, from planning to execution.

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1 Define the problem

The first step in problem solving is to identify and define the problem clearly. What is the goal of your event? What are the constraints and risks? What are the expectations and needs of your stakeholders, clients, and audience? You need to gather as much information as possible and communicate it to your team. You also need to prioritize the most urgent and important problems and assign responsibilities accordingly.

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Shaima Jahan

Sr. Data Analytics Engineer at The LEGO Group
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Problems can exist even in processes that run work, even in ones that produce outputs. For instance, a team could be used to doing some task a certain way and achieving the desired result, but without realising that they are undergoing redundant processes, consuming resources unnecessarily, or spending valuable time. Achieving the desired result should not be the goal, but achieving it by optimising the processes involved in that work should be.

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Svetlana Lumier

Event & Marketing B2B MICHELIN | Customer Success | Big lover of challenges | ????
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Timely communication among team members allows for identifying problems and promptly taking measures to address their root causes. Critical thinking and composure are essential characteristics at this stage. Pre-planned scenarios for potential issues can also be beneficial. Live events are dynamic, requiring readiness for various unforeseen circumstances. The team should include specialists who can manage technical aspects, while others handle interactions with service contractors. Determining who handles communication with guests and/or the press is crucial. When addressing complex issues, flexibility and creativity are vital. After the event, gathering feedback helps identify the causes of encountered problems.

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2 Generate solutions

The next step is to brainstorm and generate possible solutions for each problem. You can use various techniques, such as mind mapping, SWOT analysis, or the 5 Whys, to stimulate your creativity and critical thinking. You should encourage your team to share their ideas and feedback, and evaluate them based on their feasibility, impact, and cost. You should also consider alternative scenarios and contingency plans in case things change or go wrong.

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Shaima Jahan

Sr. Data Analytics Engineer at The LEGO Group
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Should there be no harm in sharing how processes are run within your team, you may even seek an external perspective. It should be sought wherever possible. An outsider, who is introduced to the process flow chart for the first time, can provide valuable insights and identify weak spots.

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3 Implement solutions

Once you have selected the best solutions for each problem, you need to implement them effectively. You need to create a clear action plan that outlines the steps, resources, and deadlines for each solution. You also need to communicate the plan to your team and other stakeholders, and ensure that everyone understands their roles and expectations. You should also monitor the progress and performance of your solutions, and make adjustments as needed.

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Shaima Jahan

Sr. Data Analytics Engineer at The LEGO Group
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Prioritisation goes a great length in organising work. Especially when there are several projects involved or several unrelated tasks. A clear time plan and clear labels of priority - they can also help battle deadline stress and avoid redundancy in work.

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4 Evaluate outcomes

The final step in problem solving is to evaluate the outcomes of your solutions. You need to measure the results and impact of your solutions, and compare them with the original goals and criteria. You should also collect feedback from your team, clients, and audience, and identify what worked well and what didn't. You should also document the lessons learned and best practices, and share them with your team and other relevant parties.

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5 Develop skills

Problem solving is a skill that can be developed and improved with practice and experience. You can enhance your problem solving skills by seeking new challenges, learning from others, and reflecting on your own experiences. You can also use various tools and methods, such as online courses, books, podcasts, or games, to sharpen your creativity and logic. You should also seek feedback and support from your team, mentors, or coaches, and learn from their insights and perspectives.

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Shaima Jahan

Sr. Data Analytics Engineer at The LEGO Group
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Yes, sharpening creativity and logic is an extremely effective way to prepare our minds. Logic games, quizzes, puzzles - a bit of it everyday helps a great deal.

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6 Enjoy benefits

Problem solving skills can bring many benefits to your career and personal life. By using problem solving skills, you can manage a team in live events more efficiently, effectively, and confidently. You can also deliver better results and satisfaction for your clients and audience, and build a reputation for excellence and reliability. You can also grow your network and opportunities, and advance your professional development and goals.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you use problem solving skills to effectively manage a team in Live Events?

1

2

3

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1 Define the problem

2 Generate solutions

3 Implement solutions

4 Evaluate outcomes

5 Develop skills

6 Enjoy benefits

7 Here’s what else to consider

Live Events

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How can you use problem solving skills to effectively manage a team in Live Events?

1

2

3

4

5

6

7

1 Define the problem

2 Generate solutions

3 Implement solutions

4 Evaluate outcomes

5 Develop skills

6 Enjoy benefits

7 Here’s what else to consider

Live Events

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