How can you use multi-channel personalization to adapt to changing consumer trends?
Consumers today have more choices, preferences, and expectations than ever before. They want to shop when, where, and how they like, and they expect brands to deliver relevant, timely, and personalized experiences across multiple channels. How can you use multi-channel personalization to adapt to changing consumer trends and stay ahead of the competition? Here are some tips and best practices to help you create a seamless and engaging customer journey.