How can you use the latest communication and listening skills to build better business relationships?

Once you have analyzed your communication style and identified your weaknesses, there is no turning back. Map your style with audience' preferred style, if it calls for improvisation, do that without any second thought to succeed.

It sounds easy, however, assess and understand yourself can be incredibly challenging. Communication Style Tests often suck because they idealize situations, making objective self-assessment difficult. To truly grasp your communication, you require continuous, dynamic measurement and the monitoring of your behavior alongside your audience's responses. This is precisely why Simpleem developed Artificial Emotional Intelligence, providing constant monitoring of virtual human interactions and offering guidance on leveraging behavioral insights.

I agree the first step is to understand your communication style. However in addition we should practice active listening to assess the communication style of our audience. In this way we can adapt our style to ensure effective communication. When using communication tools like online meeting platforms it is important to set and follow etiquette rules for these communications to show that you are an active participant and contributor. We should be fluid yet consistent in our approach. In other words fluid and open to new communication tools but consistent in showing respect , active listening and participation in our engagements

One thing I've found useful is to analyse the audience you are communicating with.By knowing the audience one can easily adapt the frequency of a message to align with the level of audience so that the message is easily understood.

To communicate effectively, you need to be good at active listening, message delivery and asking for feedback. These are some of our favorite techniques for taking communication skills to the next level.

If we're discussing sales from a perspective, you should take into consideration one rule: achieving higher outcomes requires more personal connection and a variety of communication methods—verbal, non-verbal, and para-verbal. That's why, for Enterprise deals, video calls and in-person meetings are predominantly used, and after COVID-19, the video channel gained even more prominence.

We witnessed the use of virtual meeting rooms like Zoom or Teams etc during Covid times when the audience could not be physically present for the effective delivery of message.

Using internet today is a must. You can always reach people anywhere, anyhow and thir feedback does not necessarily be instant. They can always reply later. But relatioships also become stronger when people can see and engage in communicative activities.

One important note is understanding who your audience is and what they are interested in. For one person, simple language without specific terms can be a red flag, indicating that you may not possess deep industry knowledge. However, for another person, the same explanation could be insightful. Moreover, you should discern misalignments and potential opportunities during and after the conversation, even if the participant doesn’t explicitly communicate them. Analyzing all reactions is essential for comprehending individual preferences and needs.

Just how 5Ps of marketing are useful;7Ps of communication is an effective tool when communicating within or outside the organisation.I have experienced several situations where the intention of the sender of a message is different to the one perceived by a receiver.To avoid any confusion 7Cs should be effectively embedded in your communication style.

Key aspect of communication is when one can establish what you speak is what other person understands and there is no misinterpretation. Coz if there is communication gap or interpretation gap then it will create noise . Believe in Integrated communication skills . To better my commun skills I would apply writing . Also our communication shall be slow and steady backed with Patience. Brevity has high marks so does explaining with subtle adjustments. Effective communication skills help you to receive and convey information, ideas and messages in ways that are powerful and appropriate to the situation. WRITTEN COMMUNICATION. ... ORAL COMMUNICATION. ... NON-VERBAL AND VISUAL COMMUNICATION. ... ACTIVE LISTENING. ... CONTEXTUAL COMMUNICATION.

A subtle approach helps. Listen actively, put the audience/speaker at ease and stimulate the thought flow. Try to steer away from unconscious bias or (mis)leading questions.

To be honest, I'm not fond of the term "active listening" because it doesn't accurately capture the essence of the process and can lead to misunderstandings. A better description would be "active participation in the conversation", as it means reacting appropriately and emotionally to the interlocutor's speech. What's interesting, based on our research of over 5000 business conversations, is that live conversations with interruptions, both negative and positive emotions, and voice fluctuations are 35% more likely to result in closing a deal compared to smooth, overly friendly conversations dominated by positive emotions.

I believe the more you listen than speak the more accurately one can understand and contemplate their thoughts. Listening with a good posture and an eye contact can really support a healthy conversation.

Always put yourself in the shoes of the audience/speaker so that you can give the actually sought answer. Nevertheless, delivering a lengthy message alone won't be impactful without that connection. That's the first step to grab audience' attention & interest.

To clarify this point, it's important to note that we have three general modes of communication: verbal, non-verbal, and paraverbal. Verbal communication pertains to what you are saying (content, text), paraverbal is how you are talking (sounds, tone of voice), and non-verbal encompasses HOW you are ACTING during a conversation (visual cues and body language). Using your behavior to your advantage is not a simple task because it requires correctly interpreting audience signals and responding appropriately. In general, you should strive to resonate with your audience, but this requires a high level of Emotional Intelligence or specialized software to establish this connection.

I believe non verbal communication supplementing the verbal communication is very effective.Psychlogists have long analysed non verbal gestures to be more effective in describing the inner feelings of a person to a situation.

Not sure where it fits but in a professional context, prior to communication comes preparation. Understand your role and expectations clearly and go through adequate due-diligence to effectively participate in the discussions.