How can you use the fishbone diagram or 5 whys to analyze root causes?
If you want to improve your processes and solve problems effectively, you need to identify and eliminate the root causes of the issues. Two popular tools that can help you do that are the fishbone diagram and the 5 whys. In this article, you will learn what these tools are, how to use them, and when to apply them in your Lean Six Sigma projects.
-
Visualize potential causes:Use a fishbone diagram to map out all possible factors contributing to a problem. This method helps teams brainstorm systematically, ensuring no potential cause is overlooked.### *Dig deeper with questions:Apply the 5 whys technique by persistently asking "why" until you uncover the true root cause. This straightforward approach encourages critical thinking and ensures a thorough understanding of the issue.