How can you use feedback to improve your conflict resolution skills?
Conflict resolution is a vital skill for any professional, especially in a fast-paced and diverse workplace. However, it can also be challenging to master, as different situations and personalities may require different approaches and strategies. How can you improve your conflict resolution skills and avoid common pitfalls? One effective way is to use feedback from others, both positive and negative, to learn from your experiences and adjust your behavior accordingly. In this article, you will discover how to use feedback to improve your conflict resolution skills in four steps: prepare, listen, reflect, and act.
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