How can you use end user research to personalize experiences?
Personalization is a powerful way to enhance user experience, increase engagement, and boost conversions. But how do you know what your users want, need, and expect from your product or service? The answer is end user research. End user research is the process of collecting and analyzing data from your target audience to understand their behaviors, motivations, preferences, and pain points. By conducting end user research, you can create personalized experiences that match your users' goals, needs, and context. In this article, we will show you how to use end user research to personalize experiences in four steps.