How can you use digital innovation to make news more accessible?

1 Chatbots and voice assistants

One of the ways that digital innovation can make news more accessible is by using chatbots and voice assistants to deliver personalized and interactive content. Chatbots are software applications that simulate human conversations, while voice assistants are devices that use natural language processing to respond to voice commands. Both of these tools can help users access news through their preferred channels, such as messaging apps, social media, or smart speakers. They can also provide users with more options to customize their news experience, such as choosing topics, sources, or formats. For example, some chatbots and voice assistants can offer news summaries, quizzes, polls, or feedback mechanisms to engage users and increase their understanding of the issues.

3 Artificial intelligence and translation

A third way that digital innovation can make news more accessible is by using artificial intelligence and translation to overcome language and cultural barriers. Artificial intelligence is the ability of machines to perform tasks that normally require human intelligence, such as learning, reasoning, or decision making. Translation is the process of converting text or speech from one language to another. Both of these technologies can help users access news from different sources and regions, as well as communicate with other users across the world. For example, some artificial intelligence and translation tools can offer real-time subtitles, voiceovers, or transcriptions for news videos, podcasts, or live events.

4 Blockchain and verification

A fourth way that digital innovation can make news more accessible is by using blockchain and verification to ensure trust and transparency. Blockchain is a system of storing and transferring data in a decentralized and secure way, using cryptography and consensus mechanisms. Verification is the process of checking the accuracy and authenticity of information, such as facts, sources, or images. Both of these technologies can help users access news that is credible and accountable, as well as protect their privacy and rights. For example, some blockchain and verification platforms can offer digital signatures, certificates, or badges for news content, as well as reward users for contributing or validating information.

5 Accessibility and inclusion

A fifth way that digital innovation can make news more accessible is by using accessibility and inclusion to cater to the needs and preferences of diverse and marginalized users. Accessibility is the design and practice of making products and services usable by people with different abilities, such as vision, hearing, or mobility. Inclusion is the principle and action of ensuring that everyone has equal opportunities and representation, regardless of their identity, background, or situation. Both of these concepts can help users access news that is respectful and responsive to their realities and aspirations, as well as promote their participation and empowerment. For example, some accessibility and inclusion initiatives can offer news content that is compatible with assistive devices, adaptive to different learning styles, or reflective of different voices and experiences.

6 Digital innovation and entrepreneurship

A sixth way that digital innovation can make news more accessible is by using digital innovation and entrepreneurship to create and support new solutions and opportunities. Digital innovation is the process of using technology to create or improve products, services, or processes that meet the needs or expectations of the market or society. Entrepreneurship is the process of starting and running a business that creates or delivers value to customers or stakeholders. Both of these processes can help users access news that is relevant and useful to their problems or goals, as well as inspire them to become creators and leaders. For example, some digital innovation and entrepreneurship programs can offer training, mentoring, or funding for aspiring or existing news entrepreneurs, innovators, or changemakers.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?