How can you use customer feedback to evaluate joint venture performance?
Joint ventures are strategic partnerships between two or more organizations that share resources, risks, and rewards to achieve a common goal. As a business relationship manager, you need to monitor and evaluate the performance of your joint ventures to ensure they are delivering value and meeting expectations. One of the best ways to do that is to use customer feedback as a source of data and insight. Here are some tips on how to use customer feedback to evaluate joint venture performance.