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How can you train employees to maintain situational awareness while traveling for business?

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Situational awareness is the ability to perceive and understand what is happening around you, and to act accordingly to protect yourself and others from potential threats. It is especially important for employees who travel for business, as they may face unfamiliar and unpredictable situations in different countries and cultures. In this article, you will learn how to train your employees to maintain situational awareness while traveling for business, and what benefits it can bring to your organization.

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1 Assess the risks

Before sending your employees on a business trip, you should conduct a travel risk assessment to identify the possible hazards and challenges they may encounter. This includes factors such as political stability, crime rates, health and safety standards, cultural norms, and transportation options. You should also consult reliable sources of information, such as government websites, travel advisories, and local contacts, to get the latest updates and insights on the destination. Based on the risk assessment, you should provide your employees with clear and specific guidelines on how to prepare and behave during their trip.

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Sarah Olsway

Administrative Professional
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Not only does conducting a travel risk assessment beneficial for communicating the risks in traveling / unwanted travel business behavior, but it can also help those who might not be well traveled to learn certain aspects/expectations of traveling. For example, your co-worker or employee might not know that it's best to arrive at the airport 2 hours early door domestic and 3 hours early for international. Not knowing this could lead to a missed plane and cost the company money pay for a new ticket.

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Malarvizhi Natarajan

Office Administration Professional | Proficient in Scheduling & Customer Service | Dedicated to Improving Office Workflow
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1. Pre-assessment of the Destination 2. Check the Destination State Website 3. Keep your Medicines 4. Backup Important Documents 5. Contact Person in Case of Emergency Support 6. Receive Training From the Office 7. Be Aware 8. Don’t Use Public WiFi 9. Secure the Room 10. Stay with the Group 11. Don’t Draw Attention 12. Be Smart with Social Media

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2 Train the skills

Situational awareness is not a natural talent, but a skill that can be learned and improved with training and practice. To ensure your employees are equipped with the necessary skills, you should offer them regular and relevant training sessions on how to develop and apply situational awareness while traveling for business. These sessions should cover topics such as scanning and observing the environment for signs of danger, opportunity, or change; avoiding distractions and staying focused on the task; analyzing and evaluating information from the environment; anticipating and planning for different scenarios; communicating and collaborating with others; and adapting to changing situations quickly and appropriately.

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Malarvizhi Natarajan

Office Administration Professional | Proficient in Scheduling & Customer Service | Dedicated to Improving Office Workflow
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It involves comprehending a given circumstance, gathering relevant information, analysing it, and making informed decisions to successfully address any potential risks, hazards, or events that might occur. Situational awareness aims to enable quick and safe responses to disasters by informing human decision-making.

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3 Test the knowledge

Training alone is not enough to ensure that your employees have the necessary situational awareness skills. You should also test their knowledge and performance before, during, and after their trip. You can use various methods, such as quizzes, simulations, role-plays, feedback sessions, and debriefings, to measure and monitor their progress and improvement. You should also encourage your employees to share their experiences and lessons learned with each other, and to seek feedback and support from you and their colleagues.

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Malarvizhi Natarajan

Office Administration Professional | Proficient in Scheduling & Customer Service | Dedicated to Improving Office Workflow
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Presenting case studies and real-life scenarios to your employees is also a great way to test your team's knowledge level. It can give you a more accurate measure of the knowledge level of your employees than a traditional quiz or assessment, which may only test their ability to recall information.

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4 Provide the tools

To help your employees maintain situational awareness while traveling for business, you should provide them with the right tools and resources. This should include a travel policy that outlines roles and responsibilities, expectations, and procedures. Additionally, a travel management system can track and manage travel arrangements, expenses, and itinerary. A travel security app can give employees access to real-time alerts, advice, and assistance in case of an emergency or crisis. Finally, a travel kit containing essential items like a first-aid kit, flashlight, whistle, map, phone charger, and a copy of their passport and visa can also be provided.

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Malarvizhi Natarajan

Office Administration Professional | Proficient in Scheduling & Customer Service | Dedicated to Improving Office Workflow
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1. Develop a Comprehensive Travel Safety Policy 2. Provide Pre-Travel Information and Resources 3. Conduct Thorough Risk Assessments 4. Implement a Travel Tracking System 5. Offer 24/7 Emergency Support 6. Enforce Transportation Safety Measures 7. Educate Employees on Personal Safety Practices 8. Continuously Update Travel Safety Information 9. Ensure Travellers’ Safety with ITILITE

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5 Reinforce the culture

Finally, you should reinforce a culture of situational awareness within your organization, by making it a part of your values, vision, and mission. You should also recognize and reward your employees who demonstrate situational awareness skills, and provide them with opportunities to grow and advance in their careers. By doing so, you will not only enhance the safety and security of your employees, but also the reputation and performance of your organization.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you train employees to maintain situational awareness while traveling for business?

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2

3

4

5

6

1 Assess the risks

2 Train the skills

3 Test the knowledge

4 Provide the tools

5 Reinforce the culture

6 Here’s what else to consider

Office Administration

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How can you train employees to maintain situational awareness while traveling for business?

1

2

3

4

5

6

1 Assess the risks

2 Train the skills

3 Test the knowledge

4 Provide the tools

5 Reinforce the culture

6 Here’s what else to consider

Office Administration

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