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How can you show that you are actively listening when someone is speaking to you?

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Active listening is a vital skill for effective team communication, especially in volunteering settings where you may encounter diverse perspectives, needs, and emotions. Active listening means paying attention to what the speaker is saying, showing interest and empathy, and responding appropriately. In this article, you will learn some practical ways to show that you are actively listening when someone is speaking to you.

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Dolly Hendry

Project Manager at The 501c3 Firm

1 Use non-verbal cues

One of the simplest ways to show that you are actively listening is to use non-verbal cues, such as eye contact, nodding, smiling, and leaning forward. These signals convey that you are focused on the speaker and that you care about what they are saying. However, be careful not to overdo it or to mimic the speaker's gestures, as this may seem insincere or distracting.

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Dolly Hendry

Project Manager at The 501c3 Firm
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For me, I try to first allow them to finish and not interrupting them while they are talking, ask follow up questions or contribute to the conversation on the topic they are speaking to me about. It’s about being in the moment.

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Nirmeen K.

Arabic Voice Over Artist
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I think this three ways, comes automatically when you really into the others story, body language is best way to show your attention.

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Enome Christantus Ngome

Regional Focal Point of the National Volunteering Programme for the South West Region.
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Show that you're Listening Use your own body language and gestures to show that you are engaged. Nod occasionally. Smile and use other facial expressions. Make sure that your posture is open and interested.

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Amy Lynn Roark

Washington Economic Justice Alliance - Legislative Advocate.
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I have learned that if a person is actively listening and we are on a virtual meeting having all cameras on is very helpful and is also a way of showing respect in my opinion (unless they have bad connection or are driving etc.) I have had facilitators do things like take poles or even ask for replies like raise your hand or comment in the chat your answer. Then the one that I really like is I will say "so what I hear you saying is" .... or "let me see if I am understanding what you are saying".... this shows a person is actively listening because they not only heard what you said by repeating it but it also allows their brain to process it again so its like a double win.

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Nelly Musyoka

Community liaison officer at ZSL
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It's just this simple ..Body language.ie nodding, smiling, Sometimes noting down some notes and having some questions after a presentation..

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2 Ask open-ended questions

Another way to show that you are actively listening is to ask open-ended questions that invite the speaker to elaborate, clarify, or share their opinions. Open-ended questions are those that cannot be answered with a simple yes or no, such as "How do you feel about that?" or "What are some of the challenges you faced?" Asking open-ended questions demonstrates that you are curious and engaged, and that you want to understand the speaker's point of view.

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Jen Buettner

IGY6
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Having open-ended questions ask so that you are listening and want to know more about what their idea is and where it’s going.

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3 Reflect and summarize

A third way to show that you are actively listening is to reflect and summarize what the speaker has said. Reflection means repeating or paraphrasing the speaker's main ideas or feelings in your own words, such as "So, what you are saying is..." or "It sounds like you are..." Summarizing means condensing the speaker's key points or messages in a brief statement, such as "To sum up, you are..." or "In a nutshell, you are..." Reflecting and summarizing help you to check your comprehension, show respect, and confirm that you are on the same page.

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4 Provide feedback and suggestions

A fourth way to show that you are actively listening is to provide feedback and suggestions that are relevant, constructive, and supportive. Feedback means giving your opinion or evaluation of the speaker's ideas or actions, such as "I think that is a great idea" or "I appreciate your honesty." Suggestions mean offering your advice or recommendations for the speaker's situation or problem, such as "Maybe you could try this" or "Have you considered this option?" Providing feedback and suggestions show that you are interested and helpful, and that you value the speaker's input.

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Nirmeen K.

Arabic Voice Over Artist
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I think this is a great suggestion "taking quotation from the article" this my favorable way to show that I'm not just listening but I'm into every single details, it shows that you really care

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5 Avoid interruptions and distractions

A fifth way to show that you are actively listening is to avoid interruptions and distractions that may disrupt the flow of communication or signal disrespect. Interruptions mean cutting off the speaker before they finish their sentence or thought, such as "But..." or "Actually..." Distractions mean shifting your attention away from the speaker to something else, such as your phone, your watch, or your surroundings. Avoiding interruptions and distractions show that you are attentive and courteous, and that you give the speaker your full attention.

Active listening is a skill that can enhance your team communication and your volunteering experience. By using non-verbal cues, asking open-ended questions, reflecting and summarizing, providing feedback and suggestions, and avoiding interruptions and distractions, you can show that you are actively listening when someone is speaking to you.

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Nirmeen K.

Arabic Voice Over Artist
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The final paragraph summarize it all, sometimes I use all the suggestions and some times you may use some of them, it depends on the situation and the other person needs, it is a skill that can be developed

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Alina Ali

Digital Marketing Specialist and Data Strategist in Search Engine Optimisation (SEO), Paid Search (PPC), Social Media, Email Marketing, Events, CRM Automation and Website CMS Management
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This one is underrated. It’s always important to make sure that the main overarching theme is covered (which is either urgent and brings the most value) and then moving onto any other business. This helps to avoid any interruptions or distractions as there is a focus point rather than a series of disjointed conversations.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you show that you are actively listening when someone is speaking to you?

1

2

3

4

5

6

1 Use non-verbal cues

2 Ask open-ended questions

3 Reflect and summarize

4 Provide feedback and suggestions

5 Avoid interruptions and distractions

6 Here’s what else to consider

Volunteering

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How can you show that you are actively listening when someone is speaking to you?

1

2

3

4

5

6

1 Use non-verbal cues

2 Ask open-ended questions

3 Reflect and summarize

4 Provide feedback and suggestions

5 Avoid interruptions and distractions

6 Here’s what else to consider

Volunteering

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