A project manager for business systems analysis requires a combination of technical, business, and soft skills to perform their role effectively. Technical skills include knowledge of business systems analysis methods, tools, and techniques, such as elicitation, modeling, documentation, validation, and testing. They should also be familiar with the software development life cycle (SDLC) and project management methodologies such as waterfall, agile, or hybrid. Additionally, they need to be proficient in using project management software like Microsoft Project, Jira, or Trello to plan, track, and report on the project progress and status. They must also have the ability to identify, assess and mitigate the technical risks and issues that may arise during the project.
Business skills include an understanding of the business domain, processes and goals of the organization and the stakeholders. It is essential for them to be able to translate the business needs and expectations into clear and measurable project objectives and deliverables. Moreover, they should be capable of managing the project scope, budget, schedule and quality while handling any changes or deviations that may occur. Lastly, they need to be able to evaluate the business value and impact of the solutions delivered by the project.
Soft skills encompass leadership and teamwork skills to motivate, guide and support the project team while fostering a positive and productive work environment. Communication and interpersonal skills are also important for effective communication with different audiences such as business analysts, developers, end-users and sponsors using various modes including verbal, written or visual. Negotiation and conflict resolution skills are necessary to balance competing interests and expectations of stakeholders while resolving any disputes or disagreements that may arise. Lastly problem-solving and decision-making skills are required to analyze data gathered by business analysts in order to propose and select the best solutions as well as dealing with any challenges or uncertainties that may arise.