How can you report EMM security metrics to senior management?

Reporting EMM security metrics to senior management requires clear communication and a focus on key performance indicators (KPIs) that demonstrate the effectiveness of the EMM program in mitigating risks and protecting corporate assets. Here's a structured approach for reporting EMM security metrics to senior management: Executive Summary Trends and Analysis Benchmarking and Comparison Risk Assessment and Mitigation Investment and Resource Allocation Future Roadmap and Recommendations By following this structured approach, you can effectively communicate EMM security metrics to senior management and demonstrate the value of the EMM program in safeguarding corporate assets, mitigating risks, and supporting strategic objectives.

We need to present performance indicators, not activity indicators. A performance indicator has an objective on which you have the means to act (technically, organisationally, politically). CISOs have too much of a tendency to present activities that do not require decision-making. Worse still, these are activities that are subject to change (such as the number of events or alerts). Whereas the performance of cyber security should be presented (processing times, processing rates within SLAs, etc.).

When reporting EMM security metrics to senior management, it is important to choose the right metrics that align with the organization's goals, objectives and priorities. It is best to focus on some important metrics that can demonstrate the performance, benefits and challenges of your EMM solution, rather than using many or very vague metrics that can confuse or overwhelm your audience. Examples of these metrics are the device compliance rate (The percentage of devices that meet the policies and security requirements defined by the organization), application compliance rate, data breach incidents (the number and severity of data breaches that occurred due to unauthorized or compromised devices or applications), and user satisfaction.

Focus on concise, impactful data: highlight compliance rates, threat incidents, and resolution times. Use visuals like charts for quick understanding. Emphasize key performance indicators (KPIs) like device compliance, app vulnerabilities, and user adherence to security policies. Summarize actions taken and planned improvements. Keep it high-level, actionable, and aligned with business objectives.

I agree that approach to EMM security metrics aligns with best practices. Focusing on a concise set of key metrics, such as device and application compliance rates, data breach incidents, and user satisfaction, provides a clear and meaningful overview. This tailored selection helps senior management understand the effectiveness of the EMM solution in addressing security concerns and user experience. It ensures that the reporting is relevant to organizational goals and avoids unnecessary complexity, facilitating informed decision-making.

The second step in reporting EMM security metrics for senior management is to collect and analyze data from various sources and tools. To ensure reliable and consistent methods, you must collect and validate data from your EMM solution, device inventory, application catalog, security logs, user surveys and other relevant sources. In addition, appropriate techniques and tools should be used to analyze data and extract meaningful insights. For example, dashboards can show the current status and trends of your EMM security metrics in real time or over a period of time. Reports are structured documents that summarize and explain the results and findings of your data analysis in a logical way.

Para poder aplicar la mejora continua en los procesos, como es el caso del proceso de protección de dispositivos móviles, es importante recopilar datos, pero no cualquier tipo de datos. Datos que nos aporte información de valor, que tras procesarla se convierta en inteligencia que permita tomar las mejores decisiones. La monitorización de los datos recopilados es fundamental para identificar posibles amenazas o incidentes, pero también para medir y poder comparar, con el objetivo de identificar posibles errores u oportunidades de mejora que favorezcan el rendimiento del proceso de protección de dispositivos móviles a través de un EMM.

The second step in reporting EMM security metrics to senior management is collecting and analyzing data from various sources and tools. To ensure reliable and consistent methods, you should gather and validate data from your EMM solution, device inventory, application catalog, security logs, user surveys, and other relevant sources. Additionally, appropriate techniques and tools should be employed to analyze data and extract meaningful insights. For instance, dashboards can display the current status and trends of your EMM security metrics in real-time or over a period. Reports are structured documents that summarize and explain the results and findings of your data analysis logically.

I agree with it. The emphasis on thorough data collection and analysis is crucial for meaningful EMM security reporting. Validating data from diverse sources ensures accuracy and reliability. Using appropriate tools and techniques, like dashboards for real-time insights and reports with structured findings, enhances the clarity of communication. Visual representations, such as charts, add an extra layer of accessibility, making complex data more understandable for senior management. This comprehensive approach ensures that the reported metrics not only reflect the current state but also provide valuable insights for strategic decision-making.

My Thoughts as a Security Leader To present security information to higher-ups, we need solid data and understanding. Here's my approach: Use the Right Tools: Analyzing all this stuff isn't just about spreadsheets! We need easy tools that can show us the big picture. Dashboards let us track what's happening right now. Reports help us tell the story of how our security posture has changed over time. Charts and graphs make the data way more manageable for everyone to understand. Key Point: The goal here is to make complex security information clear and meaningful. If senior management sees numbers without context, they won't get the complete picture of what's happening.

The third step in reporting EMM security metrics to senior management is to present and communicate the results in a clear, concise and relevant way. Using effective and engaging methods, such as storytelling, recommendations and feedback, can help convey your message and persuade your audience. It is important to note that this is not a one-time activity, but requires regular monitoring, evaluation and improvement. By following these steps, you can demonstrate the value of your EMM solution, identify opportunities and challenges, and support strategic decision-making by reporting EMM security metrics to senior management.

The third step in reporting EMM security metrics to senior management is presenting and communicating the results clearly, concisely, and relevantly. Using effective and engaging methods such as storytelling, recommendations, and feedback can help convey your message and persuade your audience. It's important to note that this is not a one-time activity but requires regular monitoring, evaluation, and improvement. By following these steps, you can demonstrate the value of your EMM solution, identify opportunities and challenges, and support strategic decision-making when reporting EMM security metrics to senior management.

From my perspective, the presenting results through storytelling, recommendations, and feedback not only conveys information but also helps in making it relatable and actionable for senior management. The continuous nature of monitoring, evaluation, and improvement ensures that the reporting process remains dynamic and responsive to evolving security landscapes. This iterative approach not only showcases the value of the EMM solution but also enables organizations to adapt to changing circumstances and make informed decisions based on the evolving security metrics landscape.

A la hora de informar de los resultados a la alta dirección, hay que tener en cuenta que los destinatarios del informe posiblemente no tengan conocimientos técnicos, y se debe evitar el uso de tecnicismos. En estos caso, se recomienda comunicar en clave de riesgos, de probabilidades, de impactos, de valores de los activos y de posibles consecuencias económicas. Utilizar ilustraciones para que de manera gráfica se entienda el nivel de riesgo, la eficacia de las medidas de seguridad y datos de las mediciones que se hayan realizado durante el periodo objeto del informe.

present results with clear visualizations and comment on their significance. Relate metrics to business value, encourage discussions, and provide recommendations for future actions.

Perpared dashboard highlighting key findings, trends and metrics keep it brief and focused which includes quantitative data and qualitative insights also explaining organisation security posture and highlighting any recent incidents.

Think of cybersecurity as an Operational Risk and using quants aligned to Op Risk Language such as the ISO Risk Management standards. Being able to articulate metrics in op risk language ties the technical collections and performance data with needed information that Executives and Boards understand. As cybersecurity professionals think of loss, so does the operational risk frameworks. Talk with your senior actuaries about how you can transform you metrics to assist in the companies, Market, Credit and Liquidity Risk calculations.

In my experience, consider incorporating scenario-based analysis when reporting EMM security metrics. Presenting hypothetical situations and demonstrating how the EMM solution addresses potential security threats or incidents can enhance understanding and emphasize the proactive nature of the security measures. Additionally, seeking feedback from senior management on the reported metrics and insights can foster a collaborative approach, ensuring that the reporting process remains aligned with organizational priorities and expectations.

One metric: Shadow IT apps used by employees on mobile devices: This metric identifies the number of unauthorized apps used on employee’s enterprise mobile devices. It should give detailed reporting like determine the most frequently blacklisted or whitelisted apps, view the number of devices and the applications the users have