How can you provide the best possible medical sales accounts service in a results-oriented manner?

I agree with this. I would also add that it’s not only important to know your accounts, but your specific hiring manager. Those who hold the key to the position are the people who need to be influenced. Presenting and managing candidates who the hiring manager needs is the key to success.

Need to Build trust: One should know that the customer has the right to have precautions. He may have had bad experience of somebody trying to sell him a product that he does not need by fooling him. He may have become suspicious from buying from the next salesman. His trust may have been destroyed. Building trust is crucial for a long term business relationship, and short term targets may push the sales people to ignore it. Building trust is difficult, but it will pay off once it is built.

Knowing your accounts helps you plan plan your sales call well. Not only their professional profiling but their general liking and disliking helps build rapport by capturing attention through discussion of their interests.

Start by not referring to anything as a sales pitch. If you ever want to become a professional and provide appropriate value to your customers, become an educator. Another thing to remember is we often communicate in the customer’s environment. Feel privileged to be in that environment and don’t feel you have the right to enforce your aggressiveness just because your company culture seems to think that’s the way you need to engage. Be a good person, treat everyone in the office with respect. If you do this, you may have e the opportunity to satisfy a need.

Understanding the customer's needs and pain points is #1 for sure. More specifically, asking great questions of your customer and actively listening are key. Secondly, following up on anything and everything you commit to in a timely manner is what builds trust and leaves room for further collaboration and business.

I agree with this. Also, through knowledge of the individual team members, tailoring your communication for who you’re communicating with is key. You have to give people the tools to catch what you’re trying to throw, and different people will hear different messages depending on their point of view. Understanding the person you’re talking to will set you up for success.

In my 30 years experience communicating with your customers is paramount in managing your customers expectations. The more open these lines of communication become the better the relationship is between companies.

De fato comunicar-se n?o é só sobre prover informa??es e sim ter uma escuta ativa e estabelecer um fit , que é capaz de conquistar a aten??o do seu cliente , fazer um rapport , perguntas de acordo com a necessidade do cliente, oferecer solu??es adequadas pra prover seus benefícios e concluir finalmente.

It is important to take your communication with customers to the next level through mastering emotional intelligence. Being aware of your customers feeling as well as self-awareness will help you develop strong relationships with customers. In addition, self-management and and social skills will create a better space of mutual understanding that will differentiate your brand from other competitors.

Communication style is key. Learn how your buyer:provider & end user communicates. Everyone communicates differently. It’s important to know their style and to communicate on their terms in their style. Listen, observe and ask questions.

If you relentlessly push your own agenda it may or may not add true value, but when you really know your clients and your goals are aligned you can't help but add value to both sides. This is what we should always strive for.

The opportunity to differentiate yourself from your competitors in the market place is to truly understand the core opportunities of unmet need, that are also aligned to your strategic imperatives. This is where the opportunity to add value exists, and to make a meaningful difference

100% agree on this! Be a resource for the customer and offer them continued support. To get ahead in sales you need to build trustworthy relationships!

Any way you can consult with your business is key. You don’t need to be an expert at everything, but be an expert on your own services and skills. Ask questions and help your team know you’re there to support them. The value will be added the more you push to understand the needs of the client and your role within the larger corporate framework.

The medical field is full of second and third career workers. Meaning most people you’ll interact with have been in sales or customer service at some Point before the medical field. The value you bring is knowing the solution for an issue they have. Be the people who is the subject matter expert and don’t add fluff. The value more often then not is the simplicity of the solution to the issue they have. Start there and then add the values that you hold true for yourself and its added value to the account.

Establish KPIs: -Define Metrics: Identify and establish key metrics that align with your business objectives. Common KPIs for medical sales accounts may include sales revenue, customer satisfaction, market share, and product adoption rates. -Utilize Customer Relationship Management (CRM) Software: -Implement CRM Systems: Use CRM software to track and manage interactions with medical sales accounts. Regular Reporting: -Generate Reports: Develop regular reports that provide insights into sales performance, customer engagement, and other relevant metrics. Sales Funnel Analysis: -Examine Sales Funnel Stages: Analyze the progression of accounts through the sales funnel, from lead generation to conversion.

Numbers assess health. If you go to the doctor, they take your numbers. In work, the measure health we need to track numbers. This is a way to keep alignment and ensure goals are hit.

Develop a regime and stay consistent. Track contact communication and listen to what they’re pains are, prepare a case for a solution. Each time you interact is a new chance to build a sell. Learn and know about your product, the market for it and be creative in your approach to get it all out on the table to understand the purchasing power and demand for your product. Be real, genuine, empathetic, knowledgeable & a problem solver and the numbers will come.

An example of this would be a quarterly business review with your customer to gauge your performance and adjust accordingly. These reviews provide an opportunity to discuss current and future business.

Based on strategies, tactics will be defined. Each tactics need close follow up to evaluate success and failure. Success will be celebrated and failure is some kind of learning which need to be considered.

La educación nunca deja de ser un activo de gran valor, tanto de manera interna (en la cuenta) cómo de manera externa (cómo equipo de ventas). La creación, participación y ejecución de cursos específicos de acuerdo a los "insights" encontrados en la cuenta en las fases previas, serán de gran valor y ayuda para mover la brújula del ecosistema de la cuenta, y con eso refrendar el diferencial y el posicionamiento como agentes de valor de parte del equipo de ventas

The needs of the customer and their customers are why we are all here. Engage them and ask what they need. We wont find the answers to their specific needs in our internal discussions. Those are only found in discussions with those who use our services or those who may be considering it. Seek to improve in a manner which meets their needs.

Most professionals want to be the best they can be at their career. Set realistic goals and strive to be the best you to represent the product and knowledge of your product. Personally always being real, honest, saying what you mean and meaning what you say; then following through goes a long way!

Most professionals want to be the best they can be at their career. Set realistic goals and strive to be the best you to represent the product and knowledge of your product. Personally always being real, honest, saying what you mean and meaning what you say; then following through goes a long way!

Para mí, trabajar en el sector farmacéutico siempre ha sido un regalo. Es apasionante. Aunque tengas una cartera más o menos fija de clientes, cada día te enfrentas a situaciones dispares de las cuales aprendes y mejoras profesionalmente. Mi experiencia personal me hace pensar que he aprendido mucho gracias a las empresas en las que he trabajado y ,sobre todo , de la generosidad de mis clientes a la hora de hacerme entender situaciones médicas y propias de su día a día que me han ayudado a hacer un trabajo mejor cada día. Siempre es aconsejable escuchar a los que saben más que uno mismo y en mi trabajo esta circunstancia se da todos los días.

Integrity is something that if you do not keep it in the forefront daily success can be blemished. Once you lose integrity you can have a very difficult time to regain. Always think of big picture. Our customers and their accounts are like visiting someone home. Act accordingly and your character will prevail.

By doing this you gain the trust of your clients! Clients feel secure when they can see that integrity is paramount. You have to earn the ability to speak, then you’re afforded trust, and the fastest way to gain trust is by showing you’re trustworthy in your policies, procedures and compliance.

I believe that ethics extend beyond rules and regulations. Anyone in the medical industry including sales should have a strong understanding that behind every discussion or sale there is a life or lives that can be potentially effected. Conduct yourself in a manner you would want a family member cared for.

Don't become less visible after the sale. Keep customers aware of upcoming back orders and product issues that will affect their workflow. Know your customers product needs and personal back story. Care..about the product. about the results, about the customer.

In my experience, those who do right by being ethical will always be successful. Ethics should always be strong to contribute to strong sales. Those things go hand and hand.

I would like to add; when the business is being bigger and bigger, the distance between high level managers and first line employees become far . And it results to top managers don't know what exactly is happening in the market. Business happens in the market not in the office and behind the table. So, knowing the market, the customers, their need are critical for business growth. One more point, market is alive and dynamic, businesses need to be updated always and ready to adjust with the market.

A very important task is creation of a robust validated database of our customers. The creation and execution of strategies will be effective and bring results only if the target audience and their needs are mapped. the market has to be monitored and new additions and deletions are to be made in a systematic and proactive method

Yo creo que para tener éxito lo primero que tienes que hacer es creer en ti. Aunque te caigas muchas veces levantarte y seguir ( es como el sue?o americano) cuantas veces te tienes que caer para triunfar. Creo que la constancia y el esfuerzo diario te lleva a conseguir llegar donde quieres estar, si estás enfocado.

Understand the requirement. Always Ready for change. Always be true about your potentials/limits. Provide offer as commitment. Add valus with your offer/verbals Take PO as association. Service is the key for long term relations and getting new referrals.

Según mi experiencia lo más importante es la confianza que vamos construyendo junto a los clientes a lo largo del tiempo. Eso genera un relacionamiento a largo plazo que a vez a?ade valor a los encuentros comerciales que puedan irse dando en cada visita. La venta es secundaria viene por a?adidura y si tienes un buen producto cómo los de innovación y desarrollo ellos tienen el dinero necesario para que inviertan en vos! Te compran a vos! Ser creíble ante todo y ante todos hace la diferencia. Un gran saludo