How can you protect data privacy when coaching online?

2 Use strong passwords and two-factor authentication

Another way to protect data privacy is to use strong passwords and two-factor authentication for your online accounts. A strong password is one that is long, complex, and unique. It should not contain any personal or common information, such as your name, birthday, or favorite color. Two-factor authentication is an extra layer of security that requires you to enter a code or a token that is sent to your phone or email after entering your password. This way, even if someone steals or guesses your password, they cannot access your account without the second factor.

3 Educate yourself and your clients

You and your clients should also be aware of the risks and best practices of data privacy when coaching online. You should educate yourself and your clients on how to recognize and avoid phishing, malware, and other cyberattacks that may compromise your data. You should also inform your clients about your data privacy policy, how you collect, store, and use their data, and how they can access, update, or delete their data. You should also respect your clients' data preferences and consent, and only share their data with their permission or when required by law.

4 Keep your software and devices updated

To protect data privacy, you should also keep your software and devices updated and secure. You should regularly update your operating system, browser, antivirus, and other software that you use for online coaching. Updates often fix bugs and vulnerabilities that may expose your data to hackers. You should also use a firewall, a VPN, and other tools that can protect your network and device from unauthorized access. You should also lock your device when not in use, and avoid using public or unsecured Wi-Fi networks for online coaching.

5 Backup and delete your data

Finally, you should backup and delete your data regularly to protect data privacy. You should backup your data to a secure cloud service or an external hard drive, in case of loss, theft, or damage. You should also delete your data when you no longer need it, or when your clients request it. You should use a secure deletion tool that can erase your data permanently and prevent recovery. You should also empty your recycle bin, clear your cache, and delete your cookies and browsing history.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?