How can you overcome the challenges of using social media chatbots for social impact?
Social media chatbots are automated conversational agents that can interact with users on platforms like Facebook Messenger, WhatsApp, or Telegram. They can be used for social impact purposes, such as raising awareness, providing information, engaging supporters, or delivering services. However, using chatbots for social good also comes with some challenges, such as ethical, technical, and operational issues. In this article, you will learn how to overcome some of these challenges and create effective and responsible chatbots for social impact.