How can you optimize the user experience of MES software for different roles in your organization?

MES software has lots of customised features for defining user personas. 1) The thing is the user must be clear with his expectations and the target users who can participate in monitoring and management for decision making to improve efficiency and data visibility. 2) I suggest instead of having all the data in one report one must have different reports for different data to save analysis time. 3) Data visibility should empower the user to understand and analyse within minimum time.Graphical form is better for historical data. 4) Live data should be very less on screen but should be comparable for one day performance to check you are leading or lagging so you can increase your speed.

Work Bench Concept is Most crucial for advancement. Many MES software's out there in the market have got UI where operators need to Navigate through many screens to reach out to a page where they typically enter the data. Design should be planned to avoid this navigation by showing list of activity for the Person corresponding to his activity only.

End user feedback along with market changes in different products or technologies are very crucial in this case. Need to enable end user learning so that they will start collaborating better to improve.

Points to be considered role wise: 1.Operators: Intuitive interface. Task prioritization. Real-time alerts. 2.Supervisors: Customizable dashboards. Reporting tools. Collaboration features. 3.Quality Control: Real-time quality data. Digital checklists. Integration with quality systems. 4.Maintenance Teams: Equipment health monitoring. Work order management. Access to manuals and history. 5.Planners and Schedulers: Production scheduling tools. Capacity planning. Scenario modeling. 6.Executives and Managers: Executive dashboards. Customizable reports. ERP integration. 7.IT Administrators: Scalable software. Robust security. Seamless integration.

Often MES implementations are of a particular software or product driven but not in a way to innovate and improve the end user operations. Why would a security personal to check-in truck into plant have to navigate 4 screens each taking 30 seconds between them? Why can't the software directly open a workbench where if the logged in person is security he/she sees only list of truck waiting to be checked-in. Product Innovation with end user in mind is most important when compared to IT implementing some software.