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How can you motivate volunteers and staff to deliver high-quality services during a corporate event?

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Volunteers and staff are essential for the success of any corporate event. They provide the services, support, and experience that your attendees, sponsors, and speakers expect. However, motivating them to deliver high-quality services can be challenging, especially if they are not paid, trained, or recognized for their work. How can you inspire them to go the extra mile and create a memorable event for everyone involved? Here are some tips to help you motivate your volunteers and staff during a corporate event.

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Jeanne Hurt

President of Bloom Event Planning & Management Services

1 Communicate the vision and goals

One of the first steps to motivate your volunteers and staff is to communicate the vision and goals of the event clearly and frequently. Explain why the event is important, what impact it will have, and how their roles contribute to the overall success. Share the agenda, the theme, the speakers, and the expected outcomes with them. Make them feel part of the team and the mission, and align their expectations with yours.

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Sha Mieko

Member, RedBoxme x Cartier | Founder, Private Sky Society & The Mieko Gallery | Interior Designer | Author | Equestrian | Featured in Vogue AU & The Luxury Lifestyle Magazine (NY)
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Recognize and appreciate their efforts, provide clear goals and expectations, foster a positive and inclusive environment, offer meaningful incentives, and communicate effectively to ensure everyone understands the purpose and impact of their contributions.

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2 Provide training and feedback

Another way to motivate your volunteers and staff is to provide them with adequate training and feedback. Before the event, offer them orientation sessions, manuals, checklists, and resources to help them perform their tasks effectively and confidently. During the event, monitor their performance, give them constructive feedback, and acknowledge their achievements. After the event, conduct a debriefing session, collect their feedback, and thank them for their efforts.

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Jeanne Hurt

President of Bloom Event Planning & Management Services
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Assure them that there will be a point person for them to ask questions or get clarification during the event. Assist them during issues or in troubleshooting. The last thing they want to feel is as if they have been stranded to deal with a difficult situation.

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3 Empower and support them

A third way to motivate your volunteers and staff is to empower and support them. Give them some autonomy and flexibility to make decisions and solve problems within their scope of work. Encourage them to use their creativity and initiative to improve the services and the experience. Provide them with the tools, equipment, and information they need to do their jobs well. Be available and accessible to answer their questions, address their concerns, and resolve any issues.

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Shantal A.

???????? Head of Content & Marketing @Reel Mood + ?? Emmy Winning Content Creator + NAACP Nominee
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At our events, we love creating a "reel mood" with a mix of engaging activities. From thought-provoking presentations to interactive workshops, we aim to captivate our audience. Networking sessions provide opportunities for meaningful connections, while entertainment segments add a touch of fun and excitement. The goal is to curate an atmosphere where attendees can both learn and enjoy themselves, ensuring a memorable experience for everyone involved.

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4 Reward and recognize them

A fourth way to motivate your volunteers and staff is to reward and recognize them. Show them your appreciation and gratitude for their hard work and dedication. Offer them incentives such as free meals, drinks, gifts, certificates, or tickets to the event. Highlight their accomplishments and contributions in public announcements, newsletters, social media, or testimonials. Invite them to join the celebrations and networking opportunities after the event. Make them feel valued and respected.

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5 Create a positive and fun environment

A fifth way to motivate your volunteers and staff is to create a positive and fun environment. Foster a culture of collaboration, respect, and trust among them. Encourage them to interact, communicate, and support each other. Provide them with breaks, refreshments, and entertainment to keep them energized and engaged. Inject some humor, games, and surprises to make the event more enjoyable and memorable. Make them feel happy and proud to be part of the event.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you motivate volunteers and staff to deliver high-quality services during a corporate event?

1

2

3

4

5

6

1 Communicate the vision and goals

2 Provide training and feedback

3 Empower and support them

4 Reward and recognize them

5 Create a positive and fun environment

6 Here’s what else to consider

Live Events

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How can you motivate volunteers and staff to deliver high-quality services during a corporate event?

1

2

3

4

5

6

1 Communicate the vision and goals

2 Provide training and feedback

3 Empower and support them

4 Reward and recognize them

5 Create a positive and fun environment

6 Here’s what else to consider

Live Events

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