How can you mitigate risks when using CPS innovation in team problem solving?

1 Clarify the problem and the goals

Before you dive into the CPS process, make sure that everyone in your team has a clear and shared understanding of the problem and the goals. You can use tools like problem statements, SMART objectives, or SWOT analysis to define the scope, criteria, and context of the problem. This will help you avoid confusion, ambiguity, or divergence later on.

3 Apply divergent and convergent thinking

One of the core principles of CPS is to apply divergent and convergent thinking at different stages of the process. Divergent thinking is the ability to generate many different and original ideas, while convergent thinking is the ability to evaluate, select, and refine the best ideas. By using both types of thinking, you can balance creativity and feasibility, and avoid the risks of premature judgment, groupthink, or tunnel vision.

4 Use appropriate tools and techniques

CPS involves a variety of tools and techniques that can help you navigate the different phases of the process, such as clarifying, ideating, developing, and implementing. However, not all tools and techniques are suitable for every problem or situation. You need to choose the ones that match your team's needs, preferences, and capabilities. For example, you can use brainstorming, mind mapping, or SCAMPER for ideation, or prototyping, testing, or piloting for development. By using appropriate tools and techniques, you can enhance your team's efficiency, effectiveness, and engagement.

5 Seek feedback and input

Another tip to mitigate risks is to seek feedback and input from various sources throughout the CPS process. Feedback and input can help you validate your assumptions, identify your strengths and weaknesses, and improve your solutions. You can seek feedback and input from your team members, your stakeholders, your customers, or your experts. You can use methods like surveys, interviews, focus groups, or observations to collect and analyze feedback and input. By seeking feedback and input, you can increase your team's learning, adaptation, and satisfaction.

6 Reflect and celebrate

Finally, don't forget to reflect and celebrate after you complete the CPS process. Reflection is the act of reviewing and evaluating your team's performance, outcomes, and experiences. It can help you identify what worked well, what didn't work well, and what can be done better next time. Celebration is the act of acknowledging and appreciating your team's efforts, achievements, and contributions. It can help you boost your team's morale, motivation, and cohesion. You can use tools like debriefs, lessons learned, or recognition awards to reflect and celebrate. By reflecting and celebrating, you can foster your team's growth, development, and innovation.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?