How can you measure problem solving skills in Training?

1 Define the problem

The first step to measure problem solving skills is to define the problem clearly and accurately. This will help you identify the root cause, the desired outcome, and the criteria for success. You can use tools such as the 5 Whys, the Fishbone Diagram, or the Problem Statement to guide you through this process. To assess how well you or your learners can define the problem, you can use rubrics, checklists, or self-reflection questions that evaluate the clarity, relevance, and specificity of the problem definition.

2 Generate alternatives

The next step to measure problem solving skills is to generate as many possible solutions as you can, without judging or filtering them. This will help you expand your perspective, stimulate your creativity, and increase your chances of finding the best solution. You can use tools such as brainstorming, mind mapping, or SCAMPER to help you generate alternatives. To assess how well you or your learners can generate alternatives, you can use metrics such as the number, variety, and originality of the solutions, or use feedback, peer review, or voting to rank them.

3 Evaluate alternatives

The third step to measure problem solving skills is to evaluate the pros and cons of each alternative, and select the most feasible, effective, and acceptable one. This will help you narrow down your options, weigh the trade-offs, and justify your decision. You can use tools such as SWOT analysis, decision matrix, or cost-benefit analysis to help you evaluate alternatives. To assess how well you or your learners can evaluate alternatives, you can use criteria such as the alignment with the problem definition, the evidence and reasoning behind the choice, and the anticipation of potential risks and benefits.

4 Implement the solution

The fourth step to measure problem solving skills is to implement the selected solution, and monitor its progress and results. This will help you translate your idea into action, test its validity, and adjust it as needed. You can use tools such as action plans, SMART goals, or Gantt charts to help you implement the solution. To assess how well you or your learners can implement the solution, you can use indicators such as the completion rate, the quality of the deliverables, the achievement of the objectives, and the feedback from the stakeholders.

5 Review the solution

The final step to measure problem solving skills is to review the solution, and evaluate its effectiveness and impact. This will help you learn from your experience, identify what worked and what didn't, and improve your future performance. You can use tools such as surveys, interviews, or focus groups to help you review the solution. To assess how well you or your learners can review the solution, you can use measures such as the satisfaction level, the return on investment, the lessons learned, and the recommendations for improvement.