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Last updated on 2024年9月8日

How can you match your business processes with ERP capabilities?

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Enterprise resource planning (ERP) systems are software applications that integrate and automate various business functions, such as accounting, inventory, production, sales, and human resources. ERP systems can help businesses improve their efficiency, accuracy, and customer satisfaction, but they also require careful planning and alignment with the existing business processes. How can you match your business processes with ERP capabilities? Here are some tips to guide you through this challenging but rewarding task.

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Muhammad Tahir Hanif

IFS Finance Consultant at Millat Consulting Services
Iann Pitout - FAIM, MBA

General Manager | Executive MBA

1 Assess your current processes

Before you choose an ERP system, you need to understand how your business operates and what are its strengths and weaknesses. You can use tools such as flowcharts, diagrams, or surveys to map out your current processes and identify the key inputs, outputs, activities, roles, and resources involved. You should also evaluate the performance of your processes in terms of quality, cost, time, and customer satisfaction, and pinpoint the areas that need improvement or change.

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Enul Haq

ERP Tech Support | Software Training | Business Workflow Design | Retail Supply Chain
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Unlocking ERP Success: Decoding Your Business DNA. Choosing the right ERP system is a pivotal decision, but it's only half the battle. To truly harness its power, you must first understand the intricate dynamics of your business. This means. 1. Mapping your business genome: Identify the unique strengths, weaknesses, and operational quirks that make your company tick 2. Conducting a self-assessment: Take a candid look at your processes, people, and technology to pinpoint areas for improvement 3. Uncovering hidden patterns: Analyze your business workflows, revealing inefficiencies and opportunities for optimization 4. Defining your ERP vision: Align your ERP goals with your business objectives, ensuring a harmonious union

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2 Define your requirements and goals

Once you have a clear picture of your current processes, you can start defining your requirements and goals for the ERP system. You should consider both the functional and non-functional aspects of the system, such as the features, modules, interfaces, security, scalability, and compatibility. You should also prioritize your requirements and goals based on their importance, urgency, and feasibility. You can use tools such as matrices, checklists, or scorecards to rank and compare your requirements and goals.

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Balázs Lénárt

Senior SAP Project Manager
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All of the above is helpful, however, in some cases I prefer to derive business processes from KPIs other measurements and other values that can solve as basis to re/build a business process. This approach serves as a quick mini BPR and helps to eliminate hindering and obsolete steps in the process. Reverse engineering a company’s processes from the KPIs just make sense, but still too many organizations operates based on the archaic idea of capitalizing on internal capabilities instead of optimizing based on (any) marketable value.

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Muhammad Tahir Hanif

IFS Finance Consultant at Millat Consulting Services
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Another important aspect is the financial side that must be considered while defining your requirements for an ERP. Financial budget for acquiring and running the system vs the business value addition is very critical.

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3 Research and compare ERP options

After you have defined your requirements and goals, you can start researching and comparing different ERP options available in the market. You should look for ERP systems that match your industry, size, and budget, and that offer the capabilities and functionalities that you need. You should also consider the reputation, reliability, and support of the ERP vendors and providers. You can use tools such as demos, trials, reviews, or testimonials to evaluate and compare the ERP options.

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4 Align your processes and ERP capabilities

Once you have selected an ERP system that suits your needs, you can start aligning your processes and ERP capabilities. This means that you need to adjust your processes and ERP system to ensure that they work together smoothly and effectively. You can use tools such as gap analysis, process redesign, or configuration to identify and resolve any discrepancies or conflicts between your processes and ERP system. You should also involve your stakeholders, such as employees, customers, and suppliers, in the alignment process and solicit their feedback and suggestions.

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Muhammad Tahir Hanif

IFS Finance Consultant at Millat Consulting Services
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You should prefer the system which is specialized for your industry and requires minimal customization to fit your requirements and in the meantime is flexible in terms of modifications and customization.

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5 Test and validate your ERP system

Before you launch your ERP system, you need to test and validate its functionality, performance, and usability. You can use tools such as test cases, scenarios, or scripts to simulate different situations and outcomes that may occur when using the ERP system. You should also use tools such as metrics, indicators, or reports to measure and monitor the results and impacts of the ERP system on your processes and business objectives. You should also fix any errors, bugs, or issues that may arise during the testing and validation process.

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6 Train and support your users

After you launch your ERP system, you need to train and support your users to ensure that they can use the system effectively and efficiently. You can use tools such as manuals, guides, or videos to explain and demonstrate the features and functions of the ERP system. You should also use tools such as workshops, webinars, or forums to provide interactive and hands-on learning opportunities for your users. You should also use tools such as helpdesks, FAQs, or chatbots to provide timely and reliable assistance and feedback for your users.

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Muhammad Tahir Hanif

IFS Finance Consultant at Millat Consulting Services
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It's highly recommend that a team of client resources be engaged in implementation process as core team or super users. This team should be kept closely involved in process and equipped with knowledge base to itself train its resources and have a deeper insight to identify any support issue requirements during the life cycle of ERP.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Iann Pitout - FAIM, MBA

General Manager | Executive MBA
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All the above are correct. However, one important step is left out. As important as it is to do your due diligence in selecting a suitable ERP. It is also important to consider how dynamic the ERP system is. To implement and use an ERP successfully will take at least a year. Modern business are subject to rapid changing macro and micro environments thus must be able to adapt to change quickly. Unfortunately ERP systems are still supported, built and implemented using archaic methodologies and custom development is through the roof. Business then end up with an expensive repository that requires after the fact data capturing. Teacup ERP is based on Agile Rapid Development methodology and SDAAS service. 0458705017 if you want to know more.

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How can you match your business processes with ERP capabilities?

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1 Assess your current processes

2 Define your requirements and goals

3 Research and compare ERP options

4 Align your processes and ERP capabilities

5 Test and validate your ERP system

6 Train and support your users

7 Here’s what else to consider

Information Systems

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How can you match your business processes with ERP capabilities?

1

2

3

4

5

6

7

1 Assess your current processes

2 Define your requirements and goals

3 Research and compare ERP options

4 Align your processes and ERP capabilities

5 Test and validate your ERP system

6 Train and support your users

7 Here’s what else to consider

Information Systems

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