How can you manage your emotions during conflicts in Product R&D?

1 Identify your triggers

The first step to managing your emotions is to recognize what triggers them. For example, you might feel annoyed when someone criticizes your work, or anxious when you face a tight deadline. By identifying your triggers, you can prepare yourself mentally and emotionally for potential conflicts, and avoid overreacting or taking things personally.

2 Express your feelings constructively

The second step is to communicate your feelings in a constructive way, rather than suppressing or venting them. For example, you can use "I" statements to describe how you feel and what you need, rather than blaming or accusing others. You can also use active listening skills to show empathy and understanding, and ask open-ended questions to clarify and explore the issue.

3 Seek feedback and perspective

The third step is to seek feedback and perspective from others, especially those who are involved in the conflict. For example, you can ask for their opinions, suggestions, or expectations, and acknowledge their contributions and concerns. You can also seek feedback from a neutral third party, such as a colleague, a mentor, or a coach, who can offer you a different perspective and help you see the bigger picture.

4 Focus on solutions and outcomes

The fourth step is to focus on solutions and outcomes, rather than problems and blame. For example, you can brainstorm ideas, evaluate options, and agree on action steps with your team, rather than dwelling on the past or arguing about who is right or wrong. You can also align your goals and vision with the product R&D objectives, and emphasize the benefits and value of the outcome for the customers and the organization.

5 Practice self-care and relaxation

The fifth step is to practice self-care and relaxation, both during and after the conflict. For example, you can take a break, breathe deeply, or do some physical activity to calm yourself down and release tension. You can also engage in activities that make you happy, such as hobbies, meditation, or socializing, to recharge your energy and mood.

6 Learn and grow from the experience

The sixth step is to learn and grow from the experience, rather than regretting or avoiding it. For example, you can reflect on what you learned, what you did well, and what you can improve, and apply those insights to your future work. You can also appreciate the opportunity to develop your emotional intelligence, communication skills, and problem-solving abilities, and to strengthen your relationships with your team.