How can you manage multiple change orders without compromising quality or safety?

1 Define the scope and terms

Before you start any work, you should have a detailed and signed contract that defines the scope, schedule, budget, quality standards, and risk allocation of the project. This will serve as the baseline for any changes that may arise during the project execution. You should also have a clear and consistent procedure for requesting, reviewing, approving, and documenting change orders, as well as a mechanism for resolving disputes or conflicts.

2 Communicate and negotiate

Communication is key to managing change orders effectively. You should keep all the stakeholders informed and involved in the change order process, such as the owner, the architect, the engineer, the subcontractors, and the suppliers. You should also negotiate fairly and transparently with the parties affected by the change order, and try to find a mutually beneficial solution that minimizes the impact on the project. You should also document and confirm all the agreements and expectations in writing.

3 Track and monitor

Once you have approved and implemented a change order, you should track and monitor its progress and performance. You should use a change order log or a software tool to record and update the status, cost, schedule, quality, and safety implications of each change order. You should also compare the actual results with the original baseline and the revised plan, and identify any deviations or issues that need to be addressed. You should also report and communicate the outcomes and lessons learned from the change order process to the stakeholders.

4 Train and educate

Managing change orders requires not only technical skills, but also soft skills, such as communication, negotiation, problem-solving, and decision-making. You should train and educate yourself and your team on how to handle change orders effectively and efficiently. You should also seek feedback and input from the stakeholders and learn from their experiences and perspectives. You should also keep up with the latest trends and best practices in the construction industry and apply them to your projects.

5 Adapt and improve

Change orders are not only challenges, but also opportunities to improve your project and your performance. You should adapt and improve your change order process based on the feedback, results, and lessons learned from each project. You should also review and evaluate your change order process regularly and identify any areas that need improvement or innovation. You should also share and celebrate your successes and achievements with your team and your stakeholders.

By following these tips and best practices, you can manage multiple change orders without compromising quality or safety in your construction projects. You can also deliver your projects on time, on budget, and to the satisfaction of your clients and partners.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?