How can you manage a Customer Service team during a crisis?
A crisis can strike any business at any time, and it can have a major impact on your Customer Service team. Whether it's a natural disaster, a pandemic, a product recall, or a PR scandal, you need to be prepared to handle the situation and support your team effectively. In this article, we'll share some tips on how to manage a Customer Service team during a crisis, and how to ensure you deliver the best possible service to your customers.
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Julien Hoppe?? Customer Service Lead Laundryheap ?? Active member of Creativity and Innovation Network (Focus on Startups, AI and…
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Abhishek JOSHISite Leader YUL | Enhancing PAXperience with AIOps & Automation | Digital Transformation Specialist | Certified ITIL4…
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Ryan JohngrassInside Sales Manager at Emerson