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How can you make your smart home systems more inclusive?

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Smart home systems are becoming more popular and convenient, but are they accessible and inclusive for everyone? If you want to make your smart home systems more inclusive, you need to consider the needs and preferences of different users, such as people with disabilities, older adults, children, and people from diverse cultural backgrounds. Here are some tips on how to make your smart home systems more inclusive.

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1 Use universal design principles

Universal design is a concept that aims to create products and environments that are usable by all people, regardless of their abilities, age, or situation. Universal design principles can help you make your smart home systems more inclusive by ensuring that they are easy to understand, operate, and adapt. For example, you can use clear and simple labels, icons, and voice feedback for your smart home devices, provide multiple modes of input and output, such as touch, gesture, or voice, and allow users to customize their settings and preferences.

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Danny Alejandro Orihuela Echavigurin

Dirección Comercial | Docente de Posgrado | Equipos de alto rendimiento | Genero Valor | Customer Experience | Employee Experience | Big data
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Es importante asegurarnos que para el usuario sea muy intuitivo y fácil de usar. Hay diferentes niveles de habilidades y conocimientos tecnológicos. Debe ser muy fácil de leer para todos aquellos que tienen discapacidades visuales.

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2 Test your smart home systems with diverse users

Testing your smart home systems with diverse users can help you identify and address any potential issues or barriers that may affect their usability and accessibility. You can conduct user research and testing with people who have different abilities, needs, and expectations, such as people with visual, hearing, or cognitive impairments, older adults, children, and people from different cultural backgrounds. You can ask them for feedback on how they use your smart home systems, what challenges they face, and what improvements they suggest. You can also observe how they interact with your smart home systems and measure their satisfaction and performance.

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Danny Alejandro Orihuela Echavigurin

Dirección Comercial | Docente de Posgrado | Equipos de alto rendimiento | Genero Valor | Customer Experience | Employee Experience | Big data
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Esto es parte del testeo, lo mejor es tener información de buena fuente y primera mano. Probar nos permitiría identificar ventajas y desventajas para cada usuario además de ayudarnos a personalizar el producto o servicio. La idea es solucionar mas de un problema.

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3 Incorporate inclusive language and content

Inclusive language and content can make your smart home systems more respectful and welcoming for diverse users. Inclusive language and content avoid stereotypes, biases, and discrimination, and use respectful and appropriate terms and expressions for different groups of people. For example, you can avoid using gendered or binary terms, such as "master" or "slave", for your smart home devices, and use neutral or inclusive terms, such as "primary" or "secondary". You can also use inclusive content, such as images, sounds, or colors, that reflect the diversity of your users and their cultures.

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4 Provide accessibility features and options

Accessibility features and options can make your smart home systems more usable and comfortable for users who have specific needs or preferences. Accessibility features and options can enhance the functionality and adaptability of your smart home systems, such as by providing magnification, contrast, or text-to-speech options for users with visual impairments, or providing subtitles, captions, or vibration options for users with hearing impairments. You can also provide accessibility options, such as enabling or disabling certain features, adjusting the speed or volume of feedback, or changing the language or dialect of voice commands.

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Danny Alejandro Orihuela Echavigurin

Dirección Comercial | Docente de Posgrado | Equipos de alto rendimiento | Genero Valor | Customer Experience | Employee Experience | Big data
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El objetivo es que nuestro producto o servicio sea accesible a todos o casi todos. Las funciones deben ser muy amigables. Cada usuario es diferente con distintas necesidades y deseos, por eso mientras mas información tengamos, podremos identificar funciones claves que necesitamos y además hacerlos accesibles.

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5 Educate yourself and your users about smart home inclusivity

Educating yourself and your users about smart home inclusivity can help you raise awareness and foster a culture of inclusion. You can educate yourself by learning more about the principles and best practices of inclusive design, the needs and preferences of diverse users, and the latest trends and innovations in smart home technology. You can educate your users by providing clear and comprehensive instructions, tutorials, and support for your smart home systems, explaining the benefits and features of inclusivity, and encouraging feedback and suggestions for improvement.

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Danny Alejandro Orihuela Echavigurin

Dirección Comercial | Docente de Posgrado | Equipos de alto rendimiento | Genero Valor | Customer Experience | Employee Experience | Big data
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El cambio del mundo empieza por uno mismo, educarnos e investigar por nuestra cuenta nos ayudará a desarrollar nuestra vocación de servicio, por ende, la empatía. Pensemos siempre en los demas, por eso la inclusión es vital si queremos un mejor mundo.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you make your smart home systems more inclusive?

1

2

3

4

5

6

1 Use universal design principles

2 Test your smart home systems with diverse users

3 Incorporate inclusive language and content

4 Provide accessibility features and options

5 Educate yourself and your users about smart home inclusivity

6 Here’s what else to consider

Business Management

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How can you make your smart home systems more inclusive?

1

2

3

4

5

6

1 Use universal design principles

2 Test your smart home systems with diverse users

3 Incorporate inclusive language and content

4 Provide accessibility features and options

5 Educate yourself and your users about smart home inclusivity

6 Here’s what else to consider

Business Management

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