How can you make prospects like and trust you more?

A fantastic book for easy rapport building is the legend Dale Carnegie’s How to Win Friends and Influence People. It’s a quick read but formative for all sellers

Keep it simple, use Linkedin as a networking tool not a sales too, understand what your connections do, learn from their posts, show what you also do without pitching or selling to them. Make sure they are the right level too as so many times i get messages that are not relevant to me or my position.

What has always helped me, is to give ”free advice” to other people without strings attached. This generates appreciation and trust towards you, which will, at some point, always give you back as well.

BE REAL, LISTEN and MEET FACE-TO-FACE! Since COVID with more companies working remotely, it has become more normal for people to stay within their own bubble at home and jump on the odd video call here and there. Don't underestimate the value of actually meeting people face to face, wether that be for lunch, a coffee or a visit to the workplace. It is so important to be able to read body language, get to know people properly and be the real you. That is how you will get new prospects to trust you and buy into you as a person rather than the product you're selling. You will have far more success working with people who want to work with you because they like you and they trust you, rather that a transactional sales relationship.

The reason to trust could be summarized this way: 'I know your life, and I'm capable of solving problems that may occur on your path' It might look like: - being an expert in their knowledge area; - being respected by the people they respect; - being an insider from the area they want to learn; - sharing the same experience.

I believe that the essence of excelling in sales, and indeed in life, lies in the art of listening. Reflect on this: how frequently do you feel genuinely heard? It's a rare gift to feel understood, whether it's with family, a salesperson, or a casual acquaintance. While formulating open-ended, strategic, and meaningful questions is crucial, the true magic unfolds in the quiet space of listening. It’s about patiently absorbing the responses, and then responding in a deliberate and considerate manner. This tailored approach not only fosters a genuine connection but also paves the way for offering authentic solutions to the concerns at hand.

People will not trust your organization if they sense, even if they are unaware of it, that there is a barrier between you. Of course, listening to your prospects appears to be the most basic thing in the world. In fact, you're probably already doing it. But these days, they're communicating with us in a variety of ways. For example, when you send that survey, you must also examine and study the results. When people discuss your brand on social media, you must respond personally. It also entails paying attention throughout day-to-day encounters. Trust is more than what you say. It is also about how you listen and respond. They won't work overnight (since trust doesn't function that way either), but they will have an influence eventually.

How to make buyers like, and trust you more?? ?Be honest ?Ask clarifying questions based off of their responses ?Recap and confirm to understand where they are and where they want to go ?Tell them to walk away if you can’t solve their problem in the best manner possible It’s not rocket science don’t be manipulative Be helpful

These questions encourage deeper conversations, allowing people to share their thoughts, feelings, and experiences, fostering meaningful connections.

Listening is the most underrated skill in the entire Sales Process! Everyone teaches how to pitch, how to respond, how to curate an offer, how to impress, how to make customers trust you... however, you will not have to invest hours in the above if you can just get one thing right: "Listening to your prospect". Yes, once your prospect knows that he was heard completely... and you know what he is looking for because you genuinely heard me to help him and not just to respond to him... You earned their trust and that will be reflected in every encounter with that prospect! :) So yeah, if you want to build that trust, next time go listen to your prospect like never before! :) #Listen #EarnTheTrust #Prospecting #LeadGeneration #Sales ~#KK

Absolutely, leveraging social proof and testimonials can significantly enhance your credibility and trustworthiness in the eyes of your prospects. Remember that the quality of testimonials and social proof matters more than quantity. A few well-documented, genuine success stories can have a more significant impact than numerous vague endorsements. The goal is to build trust by demonstrating that others have benefited from your product or service, making it a more compelling choice for your prospects.

Let me talk about my experience in sales. People are emotional beings and hence have a huge influence of various factors. Imagine this: You're browsing online for a new pair of running shoes, and you stumble upon a product page. While you might be uncertain about the quality and comfort, as soon as you start reading reviews from fellow runners who have worn these shoes and rave about the support, cushioning, and durability, your uncertainty begins to fade. This is the essence of social proof – the idea that if others found value, so can you. Testimonials are like heartfelt stories shared by satisfied customers. These testimonials become the voices of your happy customers, speaking directly to your prospects.

You have lots of social proofs and good testimornials mean you are good at building relationship with customers and be proven, also means you provide good products and solution. Nowaday many customers using social media or online searching so It's more than important to build social proof and trust to the customer.

Rassurer : pour gagner la confiance de votre prospect, présentez des cas clients et des testimoniaux, apportez des preuves de votre expertise, évoquez des situations similaires. Le tout en restant réaliste.

Social proof is a psychological phenomenon where people look to the actions and behaviors of others to determine what is appropriate or correct in a given situation. It's a form of influence that can be powerful in various aspects of life, from marketing and business to social interactions.

I’ve witnessed a lot of cold calls in my time and found that whether from myself, or a sales team member, that those who told stories and connected in a personal level… whether contoured to their current environment or client or not… shows that we’re not just here in their office as a sales person, or interested in the dollar. If you’re there to extended your network, add a colleague to your roster, and genuinely show you care about a solution by showing your true side then the customer is more than likely going to feel comfortable in what decisions you offer.

From a psychological perspective, sharing stories and anecdotes can tap into the fundamental human need for connection and relatability. When you share personal experiences or industry-related tales, you're essentially creating a bridge between your prospects and yourself. Moreover, from a neurological standpoint, storytelling engages multiple parts of the brain, including those responsible for processing emotions and forming memories. This means that when you share a compelling narrative, you're not just conveying information; you're embedding your message deep within your prospects' minds. This enhances their recall of your brand, making it more likely that they'll remember and consider your solution when the need arises.

I typically like to find common ground with my prospects that we can discuss outside of my product to have an ongoing discussion about i.e. sports, places we have both traveled etc.. This will give us something to discuss beyond what I am selling and normalize the interaction for both the prospect and myself. On occasion, I have called prospects back just to discuss our common ground and never even mentioned my product. You probably won't find that in a sales manual but I have had success with this more often than not. It shows interest in the person and not that I am just looking to reach in your pocket. How many times in the sales game have you heard people buy from people they like?

My experience of this is pretty simple, do what you say you are going to, whether this be call them, email or meet them! If they contact you and even if you can’t help them get back to them and let them know this don’t leave them hanging, this shows that even when you can’t help you are willing to contact them even if you aren’t going to get a sale out of it, they’ll appreciate the honesty. Once in while go right out of way to help them if they are stuck, most people will never contact you outside of working hours but sometimes you have to judge why they are, I’ve had this experience and I have helped and in return I have been given more business, they appreciate and respect you giving up your time, and they will remember it in the future!

Stories are a powerful way to bring a point across and leverage experience and best practice in a fun and easy to remember well. It is no accidents, that stories have been remembered for millenia. A good story will help your prospect remember you and the value you bring more easily.

In the long run, there is no magic system, trick or formula for how you gain rapport with your clientele. You should treat your customers as you would any other acquaintance or person you wish to acquaint yourself with. After all, what you are doing is socially interacting, and we all want our interactions to be enjoyable, interesting with a level of trust & ease. If you focus too heavily on the sales, and not the client, you may still get sales, but when you are comparative with your opposition, your relationship with your client is what can make the difference. However, relationships will mean nothing without a knowledge of your market, product and the client's business, combined with a saleable product/service and a competitive price.

Being honest and transparent is a fundamental aspect of building trust and credibility in sales. Honesty and transparency are not just ethical principles; they are also strategic advantages in sales. Buyers are more likely to trust and do business with sales professionals who are straightforward and candid. Building a reputation for honesty can lead to loyal customers who refer others and contribute to your long-term success in sales.

Transparency from the start is critical. When cold calling, I've led (successfully) with, "Hello, my name is Brent, and this is cold call. Do you have a moment?" I've found that people react with more willingness to engage because I simply state the truth of why I'm reaching out rather than launching into a pitch.

One thing I’ve found helpful in my experience as a sales person is, to not over sell the features advantages and benefits of your products/services. Customers are not stupid they will know when your just talking the talk but will never be able to walk the walk. Firstly understand their needs to build a rapport for you to be able to negotiate, based on realistic deliverables of your product/service. Secondly be honest on timelines and mention any challenges that might occur. Lastly be open to any customer objections listen attentively and don’t brush them off, their could be a subliminal buying signal that you could leverage on or it could help you improve on your future sell in story. As the saying goes,”don’t promise what you can’t keep..”

There is nothing more powerful and trustworthy than someone owning his mistakes. Everybody makes them and nobody likes to admit they made them. Owning up to your mistakes and o Working on a solution rather than trying to cover up will not only help you with prospects, it will make you more trustworthy in your personal life as well!

In general I would say that your authenticity, genuineness, legitimacy and honesty will be the main traits that help to you stand out. For me being liked and being trusted can be 2 very different things. Sometimes prospects need to hear things that they don't like, and sometimes you need to confront them with the fact that their current way of working is not the right one. This will not necessary make you likeable, but it will - if done respectfully - create trust. It shows that - through confrontation - you know what you're talking about. The fact that you tell them that they're NOT on the right track, or not handling the pain (in the right way) will make you stand out. Later on - but not immediately now - they might even start liking you.

Make them money. Facilitate introductions which help them grow their business. There are at least 57 people with my exact job title constantly hounding them with false promises of the same crap everyone else says. So prove that you’re different and not simply selling a product. Show them that you’re greater than any one solution; you’re part of their team.

The intent of engaging with a prospect speaks highly about the impact one is able to create. Not necessarily, every engagement with a prospect has to have a fruitful outcome. The genuine intent of engaging with a prospect with the sheer motive of understanding their problem/business case and building a relationship goes a very long way. This approach may or may not result in business in the short run, but will definitely have a compounding effect/outcome in the long run.

Trust is the foundation of all relationships. Without trust, there is no communication. Without trust there is no win-win. Without trust, you cannot stimulate creativity, innovation or risk-taking. Trust is something that is both an input into the relationship as well as an outcome of its use.

A lot of the advice in this article is good and can be achieved seamlessly by following the F.O.R.M process. Family Occupation Recreation Motivation When we ask about these four things, we build rapport naturally with the person. Works in both B2C and B2B