How can you maintain a positive attitude and manage stress at work in hospitality?

Maintaining a positive attitude and managing stress in hospitality can be challenging but essential. Prioritize self-care with proper sleep, nutrition, and exercise. Build strong relationships with colleagues for support, and practice effective time management. Develop problem-solving skills and set realistic goals. Embrace flexibility in a dynamic industry, seek feedback, and maintain a positive outlook. Use stress-relief techniques like deep breathing and mindfulness. Reflect on your experiences to continuously improve your stress management. By focusing on these strategies, you’ll stay upbeat and handle stress effectively in the fast-paced world of hospitality.

In my experience main source of stress is long working hours, unpredictable shifts and multi tasking. You should know where to draw the line of decrimination. You need be flexible in approach and should know the art of saying No.

No longer learning how to say no when you are at your limits, but knowing your limits BEFORE you get to overwhelm and communicate to your team. Delegation is also a great resource and allows your peers and colleagues to take things off your plate that you are not inspired by or that you don't have the bandwidth to complete fully. It gives them the opportunity to contribute, learn, teach and collaborate with you as a team.

Understanding your language is key here. You may speak the same spoken language as someone but we each have different ways to express ourselves, things that light us up and others that make us feel insecure. Here are a 5 tips to communicating kindly and efficiently: - Find out what your team's preferred name is and share what yours is - When coaching or sharing info in the moment - always ask your team to repeat back what you said in their words so you can confirm they understood - "May I" is very powerful before speaking with someone - this helps bring them out of whatever they are thinking of and gives you their full attention - "How can I help?" ask before jumping in to support - I appreciate you for doing...-recognition goes a long way

The way we look at our contributions are key to our success in hospitality. We have to have a sense of purpose and know our value to the organization. We can stay focused on guest service and providing each guest with a great experience. Really putting the passion into our jobs is key to finding our purpose in the organization. Showing your passion will also lead to positive feedback from guests. Getting a good review from a guest is key to our purpose and proves how valuable we are to the organization.

I teach to focus on the opportunity and the learning versus the positive. It's very difficult to always remain positive because let's be real, we are human and it doesn't all feel like sunshine, butterflies and rainbows. When you are feeling defeated, tired, overwhelmed or on the verge of burn out - shift the perspective of what can you learn from this moment and how can you seek support. Maybe even take something off your plate.

We have to deal with stress no matter what in hospitality, whether it is the stress of deadlines, the fear of forgetting something, or an overwhelming, unexpected situation. As professionals, we have to deal with and overcome it. Here are some essential practices that I found working: - Stay away from alcohol (it can be challenging for some) - Rest as much as your body needs - When dealing with a difficult situation, always remind yourself why you work in hospitality. - Surround yourself with people you are comfortable with, and with those you are not, try to communicate more. - Take small breaks and get some fresh air.

In hospitality, maintaining a positive attitude and managing stress involves setting realistic goals, taking short breaks, and practicing mindfulness techniques. As someone with experience in the industry, I recommend creating a supportive work environment, encouraging open communication, and celebrating achievements to boost morale. Additionally, focusing on the bigger picture and finding joy in providing excellent service can help create a positive mindset amidst the challenges of the hospitality sector.