How can you involve stakeholders in the development of fleet operations metrics and KPIs?

Managing driver behavior in a fleet is essential for promoting safety, reducing operational costs, and improving overall efficiency. Here are several strategies and technologies to effectively manage driver behavior: Driver Training Programs: Clear and Enforceable Policies: Driver Scorecards: Incentive Programs: Regular Vehicle Maintenance: Effective driver behavior management requires a combination of technology, training, communication, and a commitment to fostering a safety-conscious culture within the fleet. Regular monitoring, feedback, and continuous improvement efforts are key components of a successful driver behavior management strategy.

To add on, it's important to do a needs analysis and a GAP analysis to understand the the above influences, interests and impact of your stakeholder metrix. There are both human and systematic elements that will enable the effectiveness of building such metrix.

Quanto antes definirmos a parte interessada ( cliente, colaboradores ou fornecedores) aumentamos nossa probabilidade de êxito em nossas a??es. As a??es v?o ser definidas por ordem de importancia de acordo com o seu negócio. A má escolha pode afetar o resultado do negócio ou projeto.

One thing have found helpful in terms of managing drivers in particular is morale boosting, be actively involved in their journey, from point of take off to delivery. When you support them, giving bonuses based on performance, publicly celebrating effectiveness of a team, you tend to get results without assel. It has worked for me in time past.

It is always important to identify the stakeholders that are impacted and such helps in making the fleet operations as relevant and effective as possible. Also prioritizing is important since some stakeholders are directly and greatly affected by the fleet operations while some may not be impacted at all.

I agree and I find that it's the one shortcoming in the Fleet management environment. There is a great lack in settings clear goals and objectives. In a world of coat containment, organisations currently fail to realise that the effectiveness and efficiency of their fleet cannot be attained or maintained if you don't employ either, the right candidate or the right systems to enable a smaller team. Whether you employ a person or system, the cost of managing your fleet doesn't become cheaper. Relevance, passion and expertise is often traded for a one-size-fit-all process or system.

A execu??o do planejamento estratégico é fundamental nesse momento visto que poderemos definir desafios internos e externos e aonde queremos chegar em nosso projeto. Investimentos prazos e valores juntamente com o objetivo operacional do período definido s?o de suma relevancia nessa fase.

I agree that it is essential to definine SMART goals that align with both the company's vision and the needs of these stakeholders. Without factoring in the company's vision, the fleet management may end up only impacting the stakeholders while the company may struggle to uphold its interests, values and vision.

Defining fleet operation objectives involves aligning with organizational vision, stakeholder needs, and external factors. Consider regulations, market shifts, and customer demands. Objectives must be SMART: Specific, Measurable, Achievable, Relevant, Time-bound. This ensures clarity, feasibility, and alignment with strategic goals, fostering efficient operations amidst industry challenges.

Se requier objetivos a corto y mediano plazo. Todos medibles correctmente y consensuados con las áreas que involucren. Si la flota depende de las ventas diarias, el indicador es fácil. El análisis de gastos, en función de distancias, siniestros, tiempo de conducción, costos de mantenimiento, etc, es relativamente fácil. Lo que se debe diagramar correctamente es que nivel de flota o taller o personal pretendo para dentro de 6, 18 o 36 meses.

Selecting relevant metrics and KPIs is crucial to monitor fleet objectives effectively. Metrics like fuel consumption, maintenance costs, safety incidents, and customer satisfaction offer insights into performance. Ensure reliability, validity, and ease of collection and analysis. Involving stakeholders for feedback ensures alignment with their needs and preferences, fostering better decision-making and continuous improvement in fleet operations.

O controle de receitas e custos por km rodado s?o indicadores ideais para o acompanhamento do sucesso do negócio de uma frota. Metas definidas e planos de a??o imediatos para caso de n?o se atingir um objetivo s?o obrigatórios para a continuidade do processo.

Los objetivos mencionados son los elementales. Hay que agregar específicos relacionados al uso de la flota. Ventas netas, bultos transportados, consumo de neumáticos, repetitibilidad de fallas, conductores peligrosos y siniestralidad, e incluso se debe medir el impacto de las vías de circulación, horarios de tráfico y congestión, y lograr identificar los kpi necesarios para lograr determinadas mejoras o campa?as.

You need to communicate what the actual KPI'S represent. When it comes down to monetary values this seems to have a larger impact with stakeholders more than just statistics and graphs.

Communicating metrics and KPIs to stakeholders is pivotal. Explain their significance, calculation methods, and impact on fleet performance. Offer training on accessing, interpreting, and utilizing this data effectively. Solicit feedback to address concerns and ensure clarity. Educating stakeholders fosters understanding, empowering informed decision-making, and encouraging collaboration toward optimizing fleet operations.

Organisations struggle with this aspect. Again, it goes back to the hiring principle and also the job spec. Often the job spec does not articulate the "actual" duties because it will push up the cost of hiring the candidate that possess the skills to fulfill such duties. Hiring the right skills set alight to the "actual" duties and responsibilities, organisations can actually save time on developing communication and training interventions that are costly. Communication and training int he fleet environment could be more if information sessions to keep the team updated on current practices and legislation and to fill the skills gap that should be a maximum of 20% of the existing skills set.

As partes interessadas devem estar a par de sua importancia em um processo. Treinamento s?o obrigatórios para todos entenderem seu papel no negócio. Se os stakeholders souberem interpretar seus indicadores os resultados tendem a chegar com mais qualidade.

I find communication and education to be crucial in imparting knowledge to all the parties involved so that they have the know-how and steer the plan to a success through teamwork.

Stakeholders in the fleet management industry should leverage AI tools and technology to analyze metrics and Key Performance Indicators (KPIs) for informed decision-making. AI enables real-time data processing, predictive analytics, and comprehensive insights, empowering stakeholders to optimize operations, enhance efficiency, and make strategic decisions that positively impact fleet performance and overall business outcomes.

I have found that many organisations are more afraid of gathering feedback. There is a general perception that feedback will be negative and therefore could affect the organisation's brand perception or even that of the responsible team. Often managers and/or their teams take feedback personal and is a behavioural response that can be changed with the right mentorship programs and/or training interventions. I do believe that feedback is good and that it keeps you on the alignment path of achieving the set goals and objectives.