How can you improve your emotional intelligence?

1 Assess your EI

The first step to improve your EI is to assess your current level of emotional awareness, expression, and regulation. You can use self-assessment tools, such as quizzes, surveys, or journals, to identify your strengths and weaknesses in different aspects of EI, such as self-awareness, self-management, social awareness, and relationship management. You can also ask for feedback from your colleagues, managers, or mentors, to get an external perspective on how you handle emotions at work.

2 Learn from others

The second step to improve your EI is to learn from others who demonstrate high levels of emotional intelligence. You can observe how they interact with others, how they handle challenges and setbacks, and how they inspire and motivate others. You can also seek their advice, guidance, or coaching, to learn from their experiences and insights. You can also join online or offline communities, networks, or groups, where you can share best practices, tips, and resources on EI.

3 Practice daily

The third step to improve your EI is to practice daily, by applying what you learn to your work situations. You can set specific and realistic goals, such as listening more actively, expressing your emotions more clearly, or empathizing more with others. You can also monitor your progress, by reflecting on your actions, reactions, and outcomes, and by seeking feedback from others. You can also celebrate your achievements, by rewarding yourself for improving your EI skills.

4 Manage your stress

The fourth step to improve your EI is to manage your stress, which can affect your emotional state and behavior. You can use various techniques, such as breathing exercises, meditation, yoga, or physical activity, to reduce your stress levels and calm your mind and body. You can also prioritize your tasks, delegate when possible, and set healthy boundaries, to avoid taking on too much work or responsibility. You can also seek support from your friends, family, or professionals, when you feel overwhelmed or burned out.

5 Be open to feedback

The fifth step to improve your EI is to be open to feedback, which can help you learn and grow as a program coordinator. You can solicit feedback from your peers, managers, clients, or stakeholders, on how you perform your tasks, communicate your ideas, or collaborate with others. You can also listen to feedback with an open mind, without being defensive or dismissive. You can also use feedback as an opportunity to improve your EI skills, by acknowledging your mistakes, appreciating your strengths, and taking action on your areas of improvement.

6 Keep learning

The sixth and final step to improve your EI is to keep learning, by staying curious and motivated to enhance your emotional intelligence. You can read books, articles, blogs, or podcasts, that offer valuable insights, research, or stories on EI. You can also attend workshops, webinars, courses, or events, that teach you new skills, strategies, or tools on EI. You can also challenge yourself, by taking on new roles, projects, or tasks, that require you to use your EI skills in different ways.