How can you improve your emotional intelligence as a consultant?
Emotional intelligence (EI) is the ability to understand and manage your own and others' emotions, especially in challenging or stressful situations. As a consultant, you need EI to build rapport with clients, colleagues, and stakeholders, to communicate effectively, to handle feedback and criticism, and to cope with uncertainty and ambiguity. EI can also help you enhance your creativity, problem-solving, and decision-making skills. Here are some ways you can improve your EI as a consultant.