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How can you improve your business communication through peer coaching?

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Business communication is a vital skill for any professional, especially in today's fast-paced and collaborative work environment. However, many people struggle with expressing their ideas clearly, listening actively, and adapting to different audiences and situations. How can you improve your business communication through peer coaching? Peer coaching is a process of mutual learning and feedback between colleagues who share similar goals and challenges. It can help you enhance your communication skills by providing you with constructive criticism, support, and guidance from someone who understands your context and perspective. In this article, we will explore how peer coaching can benefit your business communication and how to implement it effectively.

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Efe IGWE

Production Systems Optimization||RealTime Oil & Gas Production Analyst||Asset Management||Production Excellence &…
Deepti K S ????

People and Culture Business Partner | Passionate about HR, mentoring and motherhood | Guest speaker

1 What is peer coaching?

Peer coaching is a form of professional development that involves two or more peers working together to improve their skills and performance. Unlike mentoring, where one person is more experienced and knowledgeable than the other, peer coaching is based on reciprocity and equality. Peer coaches can help each other by observing, listening, questioning, reflecting, and giving feedback. Peer coaching can be applied to various aspects of business communication, such as presentations, meetings, emails, reports, negotiations, and more.

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2 Why is peer coaching beneficial?

Peer coaching can help you improve your business communication in several ways. First, it can increase your self-awareness and confidence by allowing you to identify your strengths and areas for improvement. Second, it can enhance your learning and growth by exposing you to different perspectives and approaches. Third, it can foster your collaboration and trust by creating a supportive and respectful relationship with your peer coach. Fourth, it can save you time and money by reducing the need for external training or coaching.

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Efe IGWE

Production Systems Optimization||RealTime Oil & Gas Production Analyst||Asset Management||Production Excellence & Operating Integrity||Certified NEBOSH Occupational Health & Safety||Certified ISO QHSE Lead Auditor
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Peer coaching instinct confidence and commitment. It also drive competitive advantage from the coach to the coached. This is also important safety, operating integrity and even process safety performances.

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3 How to find a peer coach?

Finding a peer coach can be challenging, but not impossible. You can start by looking for someone who shares your communication goals and challenges, as well as your values and work style. You can also consider someone who has complementary skills or experiences that you can learn from. You can ask your colleagues, managers, or network for recommendations, or join online communities or platforms that connect peer coaches. Once you find a potential peer coach, you should communicate your expectations and preferences, and establish a rapport and trust.

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4 How to structure a peer coaching session?

A peer coaching session can vary depending on your objectives and preferences, but a general framework can consist of four stages: preparation, observation, feedback, and action. In the preparation stage, you and your peer coach should agree on the topic, format, and duration of the session, as well as the roles and responsibilities of each party. In the observation stage, you and your peer coach should observe each other's communication skills in action, either live or recorded, and take notes. In the feedback stage, you and your peer coach should exchange constructive and specific feedback, using open-ended questions and examples. In the action stage, you and your peer coach should identify the key takeaways and action steps from the session, and follow up on the progress and results.

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Tina Mansukhani Garg

Founder - Pink Lemonade | Brand and marketing specialist who has worked with over a 1000 brands | Tedx speaker | Branding | Marketing Communications | Digital Marketing | Gen AI specialist
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An excellent framework that can help people across all levels in an organization. This is super helpful at all stages of development in an organization almost akin to a “buddy” that takes you through your career. The best part - your buddy can change depending on the competency you need to build as you progress

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5 How to give effective feedback?

Giving effective feedback is essential for peer coaching, as it can help you and your peer coach enhance communication skills and performance. To do so, you should be timely with your feedback, offering it soon after the observation. Furthermore, it is important to be respectful and avoid personal attacks or judgments. Additionally, a balanced approach should be taken, focusing on the behavior rather than the person. Moreover, feedback should be specific and include examples and evidence to support points made. Finally, make sure to give actionable feedback that is realistic and achievable, suggesting ways to improve or maintain communication skills.

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6 How to receive feedback gracefully?

Receiving feedback gracefully is essential for peer coaching, as it can help you and your peer coach build a trusting and productive relationship. To do so, you should be open to the feedback with curiosity and willingness, pay attention to it with interest, and express gratitude for it. Additionally, reflect on the feedback with analysis instead of rationalizing or justifying it. Finally, take action on the feedback to bring about improvement rather than remain complacent or stagnant.

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Deepti K S ????

People and Culture Business Partner | Passionate about HR, mentoring and motherhood | Guest speaker
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During my early career days, we often relied on getting coached by a colleague from the team to excel in business communication. We used to analyse situations later on and understand how we could have communicated better during a crucial meeting with a senior. The kind of feedback that I appreciated was non-judgmental, laden with good examples and an alternative way of looking at the same problem statement. It is because of that colleague that today I am able to understand how HR can enable business further.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you improve your business communication through peer coaching?

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1 What is peer coaching?

2 Why is peer coaching beneficial?

3 How to find a peer coach?

4 How to structure a peer coaching session?

5 How to give effective feedback?

6 How to receive feedback gracefully?

7 Here’s what else to consider

Business Communications

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How can you improve your business communication through peer coaching?

1

2

3

4

5

6

7

1 What is peer coaching?

2 Why is peer coaching beneficial?

3 How to find a peer coach?

4 How to structure a peer coaching session?

5 How to give effective feedback?

6 How to receive feedback gracefully?

7 Here’s what else to consider

Business Communications

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