How can you improve the quality of UC audio and video calls?

1 Check your network

Your network bandwidth and speed are crucial for delivering high-quality UC audio and video calls. If your network is congested, slow, or unstable, you may experience delays, distortions, or dropouts. To avoid these problems, you should check your network performance before and during your UC calls. You can use online tools or applications to measure your network speed, latency, jitter, and packet loss. You should also close any unnecessary programs or tabs that consume your network resources. If possible, use a wired connection instead of a wireless one, as it is more reliable and secure.

2 Adjust your settings

Your UC settings can also affect the quality of your audio and video calls. You should make sure that your UC platform or application is updated and configured properly. You should also adjust your audio and video settings according to your environment and preferences. For example, you can reduce the background noise by using a noise-canceling microphone or headset, or by muting yourself when you are not speaking. You can also improve the video quality by choosing the right resolution, frame rate, and lighting. You can test your audio and video settings before joining a UC call to ensure that they work well.

3 Upgrade your equipment

Your equipment can also make a difference in the quality of your UC audio and video calls. If you are using outdated or incompatible devices, you may encounter compatibility issues, errors, or malfunctions. To avoid these issues, you should upgrade your equipment to match the requirements and standards of your UC platform or application. You should invest in a good-quality microphone, headset, camera, and speakers that can deliver clear and crisp sound and image. You should also check your equipment regularly and replace any faulty or damaged parts.

5 Follow the best practices

Finally, you should follow the best practices for UC audio and video calls. You should prepare yourself and your materials before joining a UC call. You should also be respectful and courteous to your participants. You should follow the etiquette and rules of your UC platform or application. You should also communicate clearly and effectively, using verbal and non-verbal cues. You should also ask for feedback and confirmation from your participants, and address any issues or questions promptly.

By following these tips, you can improve the quality of your UC audio and video calls, and enhance your UC experience and adoption. You can also enjoy the benefits of UC, such as increased collaboration, efficiency, and customer satisfaction.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?