How can you improve communication with unresponsive conference attendees?

2 Use multiple channels

To improve communication with unresponsive attendees, you should consider utilizing multiple channels. For instance, you can send emails, messages, or notifications to remind them of the agenda and the benefits of attending. Additionally, polls, surveys, quizzes, or games can be used to get their opinions or feedback. Furthermore, chat, Q&A, or social media platforms can be used to ask questions and network with other attendees or speakers. Finally, providing transcripts, slides, recordings, or summaries of the sessions can help them review or catch up on the information. By using multiple channels, you can increase the likelihood of getting a response from unresponsive attendees and make them feel more involved and valued.

3 Create a safe and supportive environment

In order to improve communication with unresponsive attendees, creating a safe and supportive environment is essential. This can be achieved by setting clear and respectful ground rules for the conversation, such as no interruptions or personal attacks. Additionally, it is important to acknowledge and appreciate their presence, contributions, or feedback, even if it is minimal or delayed. Utilize positive language, tone, and body language to demonstrate your interest, empathy, and gratitude. Address their concerns, challenges, or difficulties and provide solutions, resources, or assistance. Doing so can help reduce their anxiety and encourage them to communicate more effectively.

4 Adapt your content and delivery

Adapting your content and delivery to suit the needs, preferences, and expectations of unresponsive attendees is another way to improve communication. Use simple, clear language and avoid jargon or technical terms. Visuals, stories, examples, or analogies can make your content more engaging and memorable. Employ humor, emotion, or curiosity to capture their attention. Interactive or creative methods like breakout rooms, brainstorming, role-playing, or demonstrations can involve them in the learning process and make it more fun and meaningful. By adapting your content and delivery, you can make your conference more relevant, appealing, and enjoyable for unresponsive attendees and encourage them to communicate more.

5 Follow up and follow through

To improve communication with unresponsive attendees, you can follow up and follow through with them after the conference. This could include sending them a thank-you note, a certificate, or a gift to show appreciation. Additionally, you can send them a feedback form, testimonial request, or referral request to get their opinions. You can also send them additional resources, materials, or opportunities to help them apply their learning or skills. Finally, sending invitations, reminders, or updates for future events can help keep them engaged and connected. By following up and follow through, you can maintain and strengthen your relationship with unresponsive attendees and make them more likely to communicate with you in the future.