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How can you identify problems in your Interpersonal Skills work?

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Interpersonal skills are essential for working effectively with others, whether in teams, projects, or customer service. However, sometimes you may encounter difficulties or conflicts that affect your performance, relationships, or satisfaction. How can you identify problems in your interpersonal skills work and address them constructively? Here are some tips to help you.

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Fabiane Vareira

Diretora de RH na Impacto Consultoria de RH | Professora e Palestrante | Especialista em Recrutamento e Sele??o |…
Ian-Allan Herklotz

Value Strategist | Hospitality Entrepreneur | Restaurateur | Co-Founder at GASTO GmbH
Gabriel Luiz de Jesus Ribeiro

Psicologia | Assessoria de Comunica??o e Imprensa | Rela??es Institucionais

1 Assess your skills

The first step is to evaluate your own interpersonal skills and identify your strengths and weaknesses. You can use self-assessment tools, such as online quizzes, surveys, or checklists, to measure your communication, listening, collaboration, empathy, and conflict resolution skills. You can also ask for feedback from your colleagues, managers, or clients, and compare their perspectives with your own. Be honest and open to learning from your mistakes.

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Fabiane Vareira

Diretora de RH na Impacto Consultoria de RH | Professora e Palestrante | Especialista em Recrutamento e Sele??o | Consultora de Carreira | Expert em Gest?o de Pessoas
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Em um ambiente corporativo, é fundamental conduzir uma avalia??o de nosso desempenho e habilidades. Buscar feedback e realizar uma avalia??o comportamental, sem dúvida, contribuirá significativamente para o aprimoramento profissional. .

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2 Recognize the signs

If you notice any signs of problems in your interpersonal skills work, such as frequent misunderstandings, low trust or respect among team members, difficulty expressing needs or opinions, or poor performance, it's important to take action to resolve them as soon as possible. Other signs to look out for include lack of cooperation or support from others, resistance to feedback or change, increased stress, frustration, or resentment, and decreased customer satisfaction.

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Fabiane Vareira

Diretora de RH na Impacto Consultoria de RH | Professora e Palestrante | Especialista em Recrutamento e Sele??o | Consultora de Carreira | Expert em Gest?o de Pessoas
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é crucial mantermos um constante monitoramento de nosso desenvolvimento, avaliando a qualidade de nossas rela??es com colegas e superiores. A cria??o e manuten??o de um ambiente harmonioso s?o imperativas para otimizar nosso desempenho e aprimorar continuamente nossa atua??o profissional.

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Gabriel Luiz de Jesus Ribeiro

Psicologia | Assessoria de Comunica??o e Imprensa | Rela??es Institucionais
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We are forgetting some basic rules in human coexistence and in the social contract when it involves work relationships. Affection is often not about what comforts us, but about what affects us, what pushes us to a place of discomfort. Emotional skills should never be the responsibility of one person. There are progressions and situations that are independent of us and, when we try to take on a responsibility that is not ours, illnesses, exhaustion and sadness appear. No, it's not just about personal adjustments, but the creation of a corporate environment and work relationships in which we understand our limits, the limits of others and the limits of the company itself.

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3 Identify the causes

The third step in improving your interpersonal skills is to identify the causes of the problems. These could range from your personality, knowledge, and attitudes to your emotions, behavior, and the people involved. Analyzing the causes can help you understand the root of the problem and find the best solution.

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Fabiane Vareira

Diretora de RH na Impacto Consultoria de RH | Professora e Palestrante | Especialista em Recrutamento e Sele??o | Consultora de Carreira | Expert em Gest?o de Pessoas
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Se enfrentamos algum problema no ambito profissional, é fundamental compreender a origem da quest?o e buscar uma resolu??o da maneira mais eficaz possível. Podemos contar com o apoio tanto dos gestores quanto do departamento de Recursos Humanos para identificar e abordar a situa??o de forma colaborativa.

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4 Apply the skills

The fourth step is to apply the interpersonal skills that can help you solve the problem. Depending on the situation, this may involve communicating clearly and respectfully, listening actively and empathetically, collaborating effectively and inclusively, empathizing with others and respecting their differences, resolving conflicts constructively and fairly, giving and receiving feedback positively, adapting to changes flexibly and proactively, and managing your emotions, stress, and reactions appropriately. By utilizing these skills, you can enhance your interactions, relationships, and outcomes.

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Fabiane Vareira

Diretora de RH na Impacto Consultoria de RH | Professora e Palestrante | Especialista em Recrutamento e Sele??o | Consultora de Carreira | Expert em Gest?o de Pessoas
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Dentro de uma organiza??o, é importante manter uma comunica??o eficaz que seja ao mesmo tempo efetiva, respeitosa e empática. Considerando que lidamos com indivíduos diversos, muitas vezes com perspectivas diferentes das nossas, é essencial manter uma postura imparcial para promover um ambiente harmonioso.

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5 Seek help if needed

The fifth step is to seek help if you need it. If you are facing issues that are beyond your control or ability to solve alone, you can consult with your manager, mentor, or coach for guidance, support, or intervention. You can also refer to your organization's policies, procedures, or resources for assistance, information, or mediation. Additionally, you can access professional services such as counseling, coaching, or training for personal or professional development. By seeking help, you can access additional resources, expertise, or perspectives that can help you overcome the problem.

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Fabiane Vareira

Diretora de RH na Impacto Consultoria de RH | Professora e Palestrante | Especialista em Recrutamento e Sele??o | Consultora de Carreira | Expert em Gest?o de Pessoas
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Sempre que encontrar alguma dificuldade no ambito profissional, seja relacionada a problemas com colegas, quest?es normativas ou situa??es fora do comum, e n?o conseguir resolver sozinho, é fundamental procurar seu líder, gestor ou até mesmo o departamento de Recursos Humanos. Essa busca por suporte é essencial para a resolu??o eficaz do problema que possa estar enfrentando.

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6 Monitor and improve

The final step in developing your interpersonal skills is to monitor and improve your progress. To do this effectively, you should set SMART goals and track your progress regularly. Celebrate your successes and reward yourself for your efforts, as well as reflect on your experiences and learn from feedback. Additionally, seek out new opportunities, challenges, or experiences to practice and enhance your interpersonal skills. By monitoring and improving, you can continually grow and excel in your interpersonal skills work.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ian-Allan Herklotz

Value Strategist | Hospitality Entrepreneur | Restaurateur | Co-Founder at GASTO GmbH
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In exploring interpersonal skills, embracing open introspection is a crucial initial step often overlooked. Many, from managers to individuals in various roles, tend to adopt a defensive stance, neglecting to recognize interpersonal skills as a critical asset. The fundamental starting point is acknowledging the possibility of improvement and dedicating effort to personal growth. This initial phase of 'open introspection' unfolds in two essential steps: first, cultivating openness to continuous improvement in interpersonal skills, and second, delving into introspection to comprehend one's personality. Only through this dual approach can skill assessment be genuinely objective, preventing biases and enhancing genuine self-awareness.

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How can you identify problems in your Interpersonal Skills work?

1

2

3

4

5

6

7

1 Assess your skills

2 Recognize the signs

3 Identify the causes

4 Apply the skills

5 Seek help if needed

6 Monitor and improve

7 Here’s what else to consider

Interpersonal Skills

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How can you identify problems in your Interpersonal Skills work?

1

2

3

4

5

6

7

1 Assess your skills

2 Recognize the signs

3 Identify the causes

4 Apply the skills

5 Seek help if needed

6 Monitor and improve

7 Here’s what else to consider

Interpersonal Skills

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感谢您的反馈

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