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How can you help mentees who are struggling to meet their goals?

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As a supervisor, you may have the opportunity to mentor and coach your employees or colleagues. Mentoring and coaching are valuable ways to support the development and performance of others, as well as to build trust and rapport. However, sometimes you may encounter mentees who are struggling to meet their goals, whether due to lack of motivation, skills, confidence, or resources. How can you help them overcome their challenges and achieve their potential? Here are some tips to guide you.

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1 Identify the root cause

The first step to help a struggling mentee is to identify the root cause of their difficulties. Is it a personal issue, such as stress, health, or family problems? Is it a work-related issue, such as unclear expectations, conflicting priorities, or insufficient feedback? Is it a skill gap, such as lack of knowledge, experience, or competence? Or is it a motivational issue, such as low self-esteem, fear of failure, or lack of interest? By asking open-ended questions, listening actively, and observing their behavior, you can gain a better understanding of what is holding them back and how you can help them.

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Tomekia Griffin

Resource Manager | Servant Leader | Customer Service Focused | Event Space Management | Volunteer | #BGCN
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I would advise to re-assess themself & their goals. Things change & things happen, that can be out of our control. However, those changes require us to re-evaluate where we're going & how we are going to get there. Goals are meant to be a stretch & they must be SMART for you to successfully attain them. There needs to be a level of interest and benefit in attaining the goal. At times, we find ourselves tasked with these goals that we hate, although, it is a goal that mgmt wants us to challenge ourselves with for growth. If you find yourself in this situation, discuss the goals with mgmt and tweak them a bit - "I have wanted to take this on for a while; however, I'd like to modify it a bit to better align with a task that I also work on."

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Adam Raymond

District Ranger
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Offer guidance: Provide specialized assistance in breaking down goals into doable steps. Encourage accountability: Establish regular check-ins and milestones to track success. Encouragement: Share motivational experiences about conquering hurdles. Cultivate Resilience: Teach mentees resilience skills and promote a growth mentality. With these tactics, you may help mentees overcome obstacles and achieve their goals.

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2 Provide tailored support

Once you have identified the root cause of the mentee's struggle, you can provide tailored support that suits their needs and goals. For example, if the mentee is facing a personal issue, you can offer empathy, flexibility, and referrals to appropriate resources. If the mentee is facing a work-related issue, you can help them clarify their role, expectations, and priorities, and give them constructive feedback and recognition. If the mentee has a skill gap, you can help them assess their strengths and weaknesses, and provide them with learning opportunities, guidance, and practice. If the mentee has a motivational issue, you can help them set realistic and meaningful goals, and encourage them to celebrate their progress and achievements.

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Julián Andrés González Pati?o

Director Nacional de Ventas
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Es importante tener una comunicación abierta y fluida que genere confianza para llegar a la verdadera causa de la dificultad, las causas reales suelen esconderse tras las causas aparentes, aún para el mismo individuo.

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3 Foster a growth mindset

Another way to help a struggling mentee is to foster a growth mindset in them. A growth mindset is the belief that abilities and talents can be developed through effort, learning, and feedback. A growth mindset helps mentees overcome challenges, embrace mistakes, and seek improvement. To foster a growth mindset in your mentee, you can do the following: praise their effort, not their outcome; focus on their potential, not their limitations; model a learning attitude, not a fixed one; and challenge them to step out of their comfort zone, not to stay in it.

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Julián Andrés González Pati?o

Director Nacional de Ventas
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Si tú eres un líder que se preocupa por el crecimiento propio será más fácil irradiar ese comportamiento en las personas que te rodean, en este aspecto el ejemplo es tan importante como el apoyo.

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4 Be ethical and respectful

Finally, as a mentor and coach, you have a responsibility to be ethical and respectful in your relationship with your mentee. This means that you should: respect their autonomy, privacy, and confidentiality; avoid imposing your values, opinions, or solutions on them; acknowledge and address any power dynamics or conflicts of interest that may arise; and adhere to the relevant codes of conduct and standards of your profession and organization. By being ethical and respectful, you can build trust, credibility, and rapport with your mentee, and create a safe and supportive environment for their growth.

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Julián Andrés González Pati?o

Director Nacional de Ventas
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Mostrar respeto hacia los aprendices abre la comunicación, especialmente la promesa de no juzgar, ni sus actos, ni sus emociones ni sus inhabilidades deben ser motivo de juicio, sino que deben ser la base del trabajo para construir desde el entendimiento de la persona que tenemos en frente.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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James Thatcher

Managing Director at Global Safety Solutions
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Before the mentees arrive, you must have a comprehensive plan on place. The plan should include the following elements: Onboarding general EHS orientation Define what operational department they will be assigned to Select a Mentor from that department for the mentees The plan must include a calendar of the duties the mentees is trained on The mentor reports on the progress once a week

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How can you help mentees who are struggling to meet their goals?

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3

4

5

1 Identify the root cause

2 Provide tailored support

3 Foster a growth mindset

4 Be ethical and respectful

5 Here’s what else to consider

Supervisory Skills

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How can you help mentees who are struggling to meet their goals?

1

2

3

4

5

1 Identify the root cause

2 Provide tailored support

3 Foster a growth mindset

4 Be ethical and respectful

5 Here’s what else to consider

Supervisory Skills

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