How can you evaluate volunteerism programs to improve outcomes?

3 Choose the methods and tools for data collection and analysis

The methods and tools for data collection and analysis depend on the type and quality of data you need to answer your evaluation questions. You can use quantitative methods, such as surveys, tests, or statistics, to measure numerical or factual data. You can use qualitative methods, such as interviews, focus groups, or observations, to explore opinions, experiences, or behaviors. You can also use mixed methods, which combine both quantitative and qualitative approaches, to enrich and triangulate your data. You should select the methods and tools that are appropriate, reliable, and valid for your program context and evaluation purpose.

4 Collect and analyze the data

The next step is to collect and analyze the data according to your chosen methods and tools. You should follow ethical principles and practices when collecting data, such as obtaining informed consent, ensuring confidentiality, and respecting diversity and inclusion. You should also ensure that your data is accurate, complete, and consistent. When analyzing the data, you should use descriptive or inferential statistics, thematic or content analysis, or other techniques to summarize, interpret, and compare the data. You should also look for patterns, trends, gaps, and outliers in the data.

5 Report and communicate the findings and recommendations

The final step is to report and communicate the findings and recommendations of the evaluation. You should prepare a clear and concise report that presents the purpose, scope, methods, results, and conclusions of the evaluation. You should also include recommendations that suggest actions or changes to improve the program based on the findings. You should tailor the report to the needs and expectations of your intended audience, such as the program staff, the volunteers, the beneficiaries, the funders, or the public. You should also use different formats and channels to communicate the report, such as written documents, presentations, infographics, or social media.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?