How can you establish cross-functional UED standards and guidelines?

1 Define your UED goals and principles

Before you start working on any UED project, you need to have a clear vision of what you want to achieve and how you want to achieve it. This means defining your UED goals and principles, which are the core values and beliefs that guide your design decisions and actions. For example, your UED goals could be to improve user satisfaction, retention, conversion, or loyalty. Your UED principles could be to prioritize user needs, follow best practices, embrace diversity, or innovate solutions. By defining your UED goals and principles, you can align your team and stakeholders on the same page and create a shared understanding of what UED means for your organization.

2 Create a UED framework and toolkit

Once you have your UED goals and principles, you need to create a UED framework and toolkit that will help you execute your UED projects in a consistent and efficient way. A UED framework is a set of methods, processes, and standards that define how you plan, conduct, and evaluate your UED activities. For example, your UED framework could include steps such as discovery, ideation, prototyping, testing, and implementation. A UED toolkit is a collection of tools, resources, and templates that support your UED framework and make your work easier and faster. For example, your UED toolkit could include tools such as user personas, journey maps, wireframes, mockups, surveys, or analytics. By creating a UED framework and toolkit, you can establish a common language and structure for your UED projects and ensure that you follow the best practices and guidelines for your UED goals and principles.

4 Review and update your UED standards and guidelines

Finally, you need to review and update your UED standards and guidelines regularly to ensure that they are relevant, effective, and adaptable to the changing needs and expectations of users and business. This means collecting and analyzing data and feedback from your UED projects and measuring your UED performance and impact. It also means identifying and addressing any gaps, issues, or opportunities for improvement in your UED goals, principles, framework, or toolkit. By reviewing and updating your UED standards and guidelines, you can keep your UED practice fresh and current and ensure that you deliver the best possible user experience for your products and services.