How can you ensure your IT infrastructure supports remote workers and mobile devices?

2 Upgrade your network and hardware

The next step is to upgrade your network and hardware to meet the requirements of remote and mobile users. You may need to invest in more powerful and reliable servers, routers, switches, firewalls, and storage devices to handle the higher volume and complexity of data traffic. You may also need to optimize your network topology, configuration, and protocols to ensure fast and smooth communication between your central and distributed locations. Additionally, you may need to implement load balancing and failover mechanisms to distribute the workload and prevent downtime or data loss.

3 Adopt cloud and virtualization technologies

Another step is to adopt cloud and virtualization technologies to enhance your IT infrastructure's scalability, flexibility, and efficiency. Cloud computing allows you to access and use various IT resources, such as applications, platforms, and infrastructure, over the internet, without having to own or manage them. This can reduce your capital and operational costs, as well as improve your agility and innovation. Virtualization allows you to create and run multiple virtual machines, servers, networks, or storage devices on a single physical device. This can increase your utilization and optimization of your IT resources, as well as simplify your management and maintenance.

4 Implement secure and consistent access policies

A crucial step is to implement secure and consistent access policies for your remote and mobile users. You need to ensure that only authorized users can access your IT resources, and that they can do so in a secure and standardized way. You can use various technologies and methods to achieve this, such as VPNs, encryption, authentication, authorization, identity management, and device management. You also need to educate your users on the best practices and guidelines for accessing your IT resources remotely or from mobile devices, such as using strong passwords, updating software, avoiding public Wi-Fi, and reporting incidents.

5 Monitor and optimize your IT infrastructure

The final step is to monitor and optimize your IT infrastructure regularly and continuously. You need to collect and analyze data on the performance, availability, security, and usage of your IT resources, as well as the feedback and satisfaction of your remote and mobile users. You can use various tools and techniques to do this, such as dashboards, reports, alerts, logs, audits, surveys, and reviews. Based on the data and insights you gather, you can identify and resolve any issues, problems, or gaps in your IT infrastructure, as well as make improvements, enhancements, or changes to your IT infrastructure.