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How can you ensure that volunteers are the right fit for your non-profit organization?

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Volunteers are the lifeblood of many non-profit organizations, but finding and retaining the right ones can be challenging. You want volunteers who share your mission, values, and goals, and who have the skills, time, and commitment to contribute effectively. How can you ensure that volunteers are the right fit for your non-profit organization? Here are some tips to help you recruit, screen, and manage volunteers successfully.

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Laura A. Taylor, CPCM

Sr. Principal Program Contract Administrator/Section Mgr/Leader/Collaborator

1 Define your needs

Before you start looking for volunteers, you need to have a clear idea of what you need them to do, how much time they will spend, and what skills and qualifications they will require. You can create a volunteer job description that outlines the role, responsibilities, expectations, and benefits of volunteering for your organization. This will help you attract volunteers who are interested in and capable of fulfilling the position.

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Laura A. Taylor, CPCM

Sr. Principal Program Contract Administrator/Section Mgr/Leader/Collaborator
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These are all great tips for recruiting the right volunteers for your organization. Remember, a focused effort in recruiting will save you headaches and time down the road. Ensure your goals and those of your volunteers align. You may be an animal welfare organization, but your prospective volunteer has goals that better fit animal rights efforts. Your organization may not wish to go as far as this volunteer expects you to and a misunderstanding can cause friction and bad public relations. Be up front early in the process about what a volunteer may and may not do. Be purposeful in your selection of your volunteer team and you will watch your organization prosper and thrive!

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2 Use multiple channels

There are many ways to reach out to potential volunteers, such as word-of-mouth, social media, online platforms, events, newsletters, flyers, and partnerships. You should use a combination of these channels to spread the word about your volunteer opportunities and showcase the impact and value of your work. You can also target specific groups or communities that align with your cause or have relevant expertise.

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Farhana Zahran

Project Management | Software Development | IT Business Analyst | Humanitarian Volunteer
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The best way to find new volunteers is by asking our current volunteers to recommend others or to promote the organization. To make this work, we need to have a specific department or person who can take care of the volunteers' needs and let them share their ideas with the higher-ups. This helps volunteers feel like a part of our organization, and it shows them that we value their input. Unlike in corporate entities, where employees may not always align with the company's vision, volunteers tend to stick around if they share the same life goals as our organization. They are not in it for money; they are here to achieve their personal life objectives.

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3 Screen and interview

Once you have a pool of applicants, you need to screen and interview them to find the best matches for your organization. You can use online forms, surveys, or phone calls to filter out unsuitable candidates and save time. You can also conduct face-to-face or virtual interviews to assess the applicants' skills, personality, motivation, and fit with your culture and mission. You should prepare some questions that relate to the volunteer job description and your expectations.

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4 Provide orientation and training

After you select your volunteers, you need to provide them with orientation and training to prepare them for their roles. You should introduce them to your organization's history, vision, values, policies, and procedures. You should also explain their tasks, goals, expectations, and feedback mechanisms. You should offer them the necessary tools, resources, and support to perform their duties effectively and safely. You should also assign them a mentor or supervisor who can guide and assist them.

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5 Recognize and reward

One of the key factors that influence volunteer retention and satisfaction is recognition and reward. You should acknowledge and appreciate your volunteers' efforts, achievements, and contributions regularly and sincerely. You can use various methods to show your gratitude, such as verbal or written praise, certificates, awards, gifts, events, or testimonials. You should also provide them with opportunities for personal and professional growth, such as training, mentoring, networking, or referrals.

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6 Evaluate and improve

Finally, you should evaluate and improve your volunteer program to ensure that it meets your organization's needs and your volunteers' expectations. You should collect feedback from your volunteers and staff on their experiences, challenges, suggestions, and outcomes. You can use surveys, interviews, focus groups, or observations to gather data. You should analyze the data and identify the strengths and weaknesses of your program. You should also implement changes and improvements based on the findings and best practices.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you ensure that volunteers are the right fit for your non-profit organization?

1

2

3

4

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1 Define your needs

2 Use multiple channels

3 Screen and interview

4 Provide orientation and training

5 Recognize and reward

6 Evaluate and improve

7 Here’s what else to consider

Volunteering

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How can you ensure that volunteers are the right fit for your non-profit organization?

1

2

3

4

5

6

7

1 Define your needs

2 Use multiple channels

3 Screen and interview

4 Provide orientation and training

5 Recognize and reward

6 Evaluate and improve

7 Here’s what else to consider

Volunteering

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