How can you ensure transparent and accountable automated QA tests in a human-centered design framework?

Achieving transparent and accountable automated Quality Assurance (QA) tests within a human-centered design framework involves early collaboration between QA and design, employing Test-Driven Development (TDD) for aligned objectives, crafting realistic user scenarios, using real user data, establishing continuous feedback loops, maintaining comprehensive documentation with an ethical focus, promoting cross-functional teams, integrating usability testing, and automating reporting. This multifaceted approach ensures that QA testing is not only technically robust but also tightly aligned with human-centered design principles, fostering transparency and accountability throughout the process.

Regular inspections, reviews, monitoring and tracking can ensure transparent and accountable of Automated tests. Reporting is also performs key role in accountability by using visualize tools and dashboards we can achieve in detail.

Clearly define test criteria and the expected outcomes of each test. Automate as many tests as possible to ensure consistency and reproducibility. Use a version control system to track changes to the test code and test results. Implement test reporting tools to track test results and provide visibility to stakeholders. Encourage collaboration and communication between testers, developers, and designers to ensure that the tests align with the human-centered design principles. Regularly review and refine the tests to ensure they remain aligned with the evolving design and user needs.

One of the most important goals to be reached when implementing a QA system in a manual or semi automated production, is to make it error prone. Most common human errors arise from misunderstandings about the current situation in the plant. For such a reason, it is fundamental to provide to humans not only the quality instructions and QA limits, but also the context and the surrounding information like for example: name of the material to be checked, description& ID of the production order that is currently producing such material, the exact location where the sample is taken and the history of the previous checks performed in the same exact location, and so on. For good quality assurance, the context information is the key!

HCD revolves around building a deep empathy with the people for whom you’re designing, generating tons of ideas, building prototypes of possible solutions, sharing what you’ve made with the people you’re designing for, and eventually putting the new solutions out in the world. HCD is all about building a deep understanding of the people who use the products, systems, or services, ensuring that their interests and needs are at the core of the design process.

In my opinion, it is important because HCD involves creating scenarios that reflect real-world use cases. When designing test scenarios for automated QA testing, HCD principles can help ensure that the test cases mimic actual user interactions and workflows. This approach increases the chances of detecting issues that users might encounter in their day-to-day interactions with the software.

HCD is crucial for automated QA testing as it ensures automation aligns precisely with user needs. To add real value, QA automation must mirror user behavior accurately. HCD clarifies necessary tools and testing practices, identifying crucial system requirements for the entire pipeline.

Testing phase is most important for stastup of technology. If in the implementation there are bugs, the tests should unhide these and this is a goal to have no significat faults in the SW. If the user is expected, that this phase should be decrease of the time, then working frameworks must be used, but a lot of companies has own framework. If not, then the customer goes to the risk.

Human-centered design (HCD) is important for automated QA testing because it helps to ensure that tests are relevant, effective, and aligned with the real-world use of the software. This can lead to improved test quality, enhanced test transparency and accountability, increased test efficiency and effectiveness, and improved user satisfaction and trust. To implement HCD for automated QA testing, QA teams should: -Align test objectives with user needs -Document test criteria, methodologies, and expected outcomes -Regularly review and update tests -Use version control and documentation -Encourage collaboration between designers, developers, and testers -Prioritize usability and accessibility testing -Maintain clear communication channels

HCD is critical for automated QA testing because it guarantees that the testing process is user-centric, efficient, and consistent with the goals of providing high-quality software. By incorporating HCD principles into the QA automation process, teams may discover and address usability issues, improve the user experience, and eventually produce software that meets or exceeds user expectations, all while saving time and resources in the long term.

The purpose of software is to deliver value to the end user. The purpose of QA is to ensure that the development is delivering the intended value. In order for QA to effectively determine the nature of "value" is by understanding the needs of the human end user. Without a firm understand of the human element, effective QA is not possible.

Human-centered design (HCD) is a user-centered approach to design that can be applied to automated QA testing to ensure that tests are relevant, effective, and aligned with the real-world use of the software. To apply HCD principles to automated QA testing, teams can: Understand the users and their needs. Design tests that focus on user tasks and goals. Involve users in the testing process. Iterate and improve tests based on user feedback. Here are some tips for applying HCD principles to automated QA testing: Start early. Collaborate with others. Be flexible. Measure your results.

At the first. Normal programmer of the task must understand the problem and sollution. If not, then tests will be not succesful all the time. At the second. Technology company should define test cases according start up, operation and shut down of control system with technology. If this is defined, then tests should shown the mistakes in the SW and HW project design. At the third. Also non standard situations must be defined and the test, because this situation could be dangerous for the peoples and reaction of control system must be known, how this react.

Before diving into a "HCD process/step-by-step" and proposing actions adapted to QA, it is essential to mention the HCD principles that can be applied to it. Some of the specific HCD principles that can be applied to automated QA testing are emphasizing user needs, iterating and testing early and often, collaborating with stakeholders, designing for simplicity and efficiency, balance automation with human oversight...

Beyond the technical advantages, incorporating HCD into QA testing fosters a sense of ownership among users and stakeholders. In my experience, a feedback culture, where continuous user input becomes the backbone of product enhancement, significantly impacts user satisfaction. Personally, I have found that this approach not only leads to a better user experience but also cultivates user loyalty, as users appreciate being heard and valued in the development process.

The benefits is automated testing streamlines the testing process and allows for quicker and more efficient test execution. By identifying and fixing issues early, development teams can save time and resources that would otherwise be spent on addressing post-release problems.

If the basic's tests were OK, this phase is not relevant, if optimisation of the control SW is made. If not, then tests must be 100% done with technology for optimization from diferent criterias like energy comsumption, material comsumption and of course human effort for reaction in critical situation.

HCD can help to: Identify and prioritize the most important user tasks and workflows for testing. This can help to ensure that automated tests are focused on the most critical areas of the software, and that users are less likely to encounter unexpected problems. Design automated tests that simulate real-world user interactions. This can help to identify defects that might be missed by traditional automated testing methods. Involve users in the testing process to get their feedback on the tests and the software itself. This can help to identify usability and accessibility issues, and to ensure that the software meets the needs of users.

In my opinion, maintaining a balance between quantitative data and qualitative insights is crucial. In my experience, qualitative feedback from users provides the context that numbers often lack. I believe that fostering a culture of learning within the QA team, where each testing iteration is viewed as an opportunity for growth, is paramount. Encouraging a diverse range of users to participate in testing sessions ensures that the product is tailored to various user demographics, ultimately enhancing the overall user experience.

Ensuring transparent and accountable automated (QA) tests in a HCD framework requires careful planning, collaboration, and adherence to best practices. Here are some key steps to achieve this: 1. Define Clear Objectives aligned with the principles of HCD, such as user satisfaction, usability, & accessibility. 2. Involve Cross-Functional Teams like QA engineers, designers, developers, product managers, & end-users in the test planning and execution. 3. Document and Share Test Plans. 6. Use appropriate Continuous Integration (CI) & Continuous Deployment (CD) pipelines to automate QA test execution that ensures tests run consistently, and all test details & results are recorded. 7. Monitor and Report Test Results and keep the team informed.

Use a diverse set of test data in automated tests to simulate various user inputs and scenarios. This ensures that automated tests cover a wide range of conditions and potential issues. In my experience, this helps a lot to discover potential issues that might arise in different usage contexts.

In Addition to the different QA methodologies being followed, In my experience the below also helps a lot in maintaining effective Automated QA testing. 1. Use of latest stable versions of libraries and Integrations. 2. Applying best coding practices in coding and reviewing the automation code. 3. Taking advantage of Code coverage which ensures the maximum scope of automation testing. 4. And an organized schedule of jobs to cover maximum regression in most effective way.

This phase of automated testing is complex of final SW and HW tests with human observations and knowladges. This is a final knowladge transfer from supplier to end customer.

If your application has a mobile component, automated tests should cover mobile responsiveness and usability. HCD principles apply to mobile users as well, and testing should reflect the unique aspects of mobile interactions.

Automated processes incorporating automated quality control yield substantial data volumes. Streamlining data metrics for the human component of quality assurance is imperative to avoid overwhelming analysts. Simultaneously, educating operators about the presented data is crucial. Multidisciplinary involvement is essential in process development, but prioritizing accountability over process robustness seems misguided in my perspective.