How can you ensure a human-centered approach to Creative Problem Solving?

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Creative Problem Solving (CPS) is a process that helps you generate innovative and effective solutions to complex challenges. However, to ensure that your solutions are relevant, feasible, and desirable for the people who will use them, you need to adopt a human-centered approach to CPS. This means that you empathize with your users, involve them in your ideation and testing, and iterate based on their feedback. In this article, you will learn how to apply six principles of human-centered design to your CPS process.

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1 Understand the problem

The first step of CPS is to define the problem you want to solve. However, before you jump into brainstorming solutions, you need to understand the problem from the perspective of your users. This means that you need to conduct research to learn about their needs, pain points, goals, and motivations. You can use methods such as interviews, surveys, observations, or personas to gather insights and empathize with your users. By understanding the problem from their viewpoint, you can frame it in a way that focuses on their desired outcomes.

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2 Generate diverse ideas

The second step of CPS is to generate as many ideas as possible to solve the problem. However, to ensure that your ideas are human-centered, you need to involve your users in your ideation process. This means that you need to co-create with them, solicit their input, and encourage their participation. You can use methods such as brainstorming, brainwriting, or prototyping to generate diverse and creative ideas with your users. By involving them in your ideation process, you can leverage their insights, experiences, and perspectives.

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Jennifer Sievers

Mindfulness Mentor for modern Woman: Empowering you to navigate work, wellness, and family with clarity, grace, and gratitude | Intelligent Molecules for a Cellular Reset | Cultivating Balance and Longevity
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Here's where you turn into a creative chef, mixing a salad of ideas with your users. Co-creation is the name of the game. Imagine holding a potluck where everyone brings their unique dish to the table. Brainstorming, brainwriting, prototyping—it's like having a party where the more, the merrier, and every idea is welcome, no matter how wacky. It's all about cooking up a storm of creativity with a dash of user insight.

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3 Evaluate and select ideas

The third step of CPS is to evaluate and select the best ideas to pursue. However, to ensure that your ideas are human-centered, you need to use criteria that reflect your users' needs and preferences. This means that you need to prioritize the ideas that are most relevant, feasible, and desirable for your users. You can use methods such as voting, ranking, or scoring to evaluate and select the ideas with your users. By using their criteria, you can align your solutions with their expectations and values.

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Jennifer Sievers

Mindfulness Mentor for modern Woman: Empowering you to navigate work, wellness, and family with clarity, grace, and gratitude | Intelligent Molecules for a Cellular Reset | Cultivating Balance and Longevity
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Now, it's time to be the judge in your own 'Idea's Got Talent' show. But remember, you're not just looking for the most dazzling act; you're seeking the one that resonates with your users' needs and desires. Use methods like voting or ranking—it's like having your users as the judges in a talent show, giving golden buzzers to ideas that truly meet their needs. This way, you're not just picking a winner; you're choosing a champion for your users.

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4 Develop and test solutions

The fourth step of CPS is to develop and test your solutions. However, to ensure that your solutions are human-centered, you need to prototype and test them with your users. This means that you need to create low-fidelity and high-fidelity prototypes that simulate your solutions and collect feedback from your users. You can use methods such as sketches, mockups, or demos to develop and test your solutions with your users. By prototyping and testing them, you can validate your assumptions, identify potential issues, and improve your solutions.

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Gianluca Hernandez

Innovation, Impact, AI
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This phase is so crucial because it is when you will determine if your initial ideas are really human-centered after all. Even if initial customer interviews were promising in the ideation stage, the real learning comes through hands-on discovery with MVPs and functional prototypes. As you can develop features and simulate these experiences for potential customers, you can begin to understand what elements of the solution create the most value, and how to prioritize these elements in development and positioning.

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Jennifer Sievers

Mindfulness Mentor for modern Woman: Empowering you to navigate work, wellness, and family with clarity, grace, and gratitude | Intelligent Molecules for a Cellular Reset | Cultivating Balance and Longevity
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Welcome to the laboratory phase, where your ideas turn into prototypes. It's like giving birth to mini-versions of your solution and watching them take their first steps. Sketches, mockups, demos—it's a show-and-tell with your users, where their feedback is the golden ticket to refining your solutions. It's a bit like beta-testing life; some prototypes may stumble, but it's all part of the journey to the final, polished act.

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5 Implement and scale solutions

The fifth step of CPS is to implement and scale your solutions. However, to ensure that your solutions are human-centered, you need to consider the impact and sustainability of your solutions for your users. This means that you need to plan and execute the implementation and scaling of your solutions with your users. You can use methods such as roadmaps, pilots, or metrics to implement and scale your solutions with your users. By considering the impact and sustainability, you can ensure that your solutions are effective, efficient, and equitable for your users.

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6 Iterate and learn

The sixth and final step of CPS is to iterate and learn from your solutions. However, to ensure that your solutions are human-centered, you need to embrace a culture of learning and improvement with your users. This means that you need to monitor and measure the performance and outcomes of your solutions and seek feedback from your users. You can use methods such as surveys, interviews, or analytics to iterate and learn from your solutions with your users. By embracing a culture of learning and improvement, you can continuously refine and optimize your solutions for your users.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you ensure a human-centered approach to Creative Problem Solving?

1

2

3

4

5

6

7

1 Understand the problem

2 Generate diverse ideas

3 Evaluate and select ideas

4 Develop and test solutions

5 Implement and scale solutions

6 Iterate and learn

7 Here’s what else to consider

Creative Problem Solving

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How can you ensure a human-centered approach to Creative Problem Solving?

1

2

3

4

5

6

7

1 Understand the problem

2 Generate diverse ideas

3 Evaluate and select ideas

4 Develop and test solutions

5 Implement and scale solutions

6 Iterate and learn

7 Here’s what else to consider

Creative Problem Solving

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