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How can you encourage participation in multi-criteria decision making?

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Multi-criteria decision making (MCDM) is a process of evaluating and ranking alternatives based on multiple criteria, often with conflicting objectives and preferences. MCDM can help you solve complex problems in operations research, such as project selection, resource allocation, or strategic planning. However, MCDM also requires the participation and input of various stakeholders, such as decision makers, experts, or beneficiaries, who may have different perspectives, values, and expectations. How can you encourage participation in MCDM and ensure a fair and transparent process? Here are some tips to consider.

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Kamal Amzan, Dr

IHH Malaysia’s Regional CEO, Southern & Eastern Hospitals

1 Define the problem

Before you start applying any MCDM method, you need to clearly define the problem and the scope of the decision. This means identifying the objectives, the criteria, the alternatives, and the constraints of the problem. You also need to involve the relevant stakeholders in this stage, and communicate the purpose, the benefits, and the limitations of MCDM. By doing so, you can create a common understanding of the problem, establish trust and credibility, and motivate the stakeholders to participate.

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Kamal Amzan, Dr

IHH Malaysia’s Regional CEO, Southern & Eastern Hospitals
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Before diving into multi-criteria decision making (MCDM), clear problem definition coupled with decision scope is important. Consider it a cartographer's meticulous craftwork: identify routes (objectives), assess terrains (criteria), envisage alternatives, and note impassable regions (constraints). Crucial explorers on this venture are your stakeholders; their involvement cultivates mutual understanding, nurtures trust and motivates continued participation. Remember, MCDM is more than a method; it's a collaborative voyage keyed to collective insight. Brief stakeholders on the expedition's purpose, rewards, and limitations well – it's the compass that keeps everyone aligned.

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2 Choose the method

There are many MCDM methods available, such as analytic hierarchy process (AHP), technique for order preference by similarity to ideal solution (TOPSIS), or multi-attribute utility theory (MAUT). Each method has its own advantages and disadvantages, and may suit different types of problems and preferences. You should choose the method that best fits your problem, and explain the rationale and the assumptions behind it to the stakeholders. You should also consider the availability and quality of the data, the complexity and transparency of the method, and the ease and flexibility of the implementation.

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3 Collect the data

The data for MCDM can come from various sources, such as quantitative measurements, expert judgments, or stakeholder preferences. You should collect the data in a systematic and consistent way, and use appropriate tools and techniques, such as surveys, interviews, or workshops. You should also ensure the validity and reliability of the data, and address any issues of uncertainty, inconsistency, or incompleteness. Moreover, you should involve the stakeholders in the data collection process, and solicit their feedback and opinions. This can help you increase the accuracy and relevance of the data, and enhance the participation and satisfaction of the stakeholders.

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4 Analyze the results

Once you have collected the data, you can apply the chosen MCDM method to generate the results. The results can show you the ranking or the score of the alternatives, the sensitivity or the robustness of the criteria, or the trade-offs or the conflicts among the objectives. You should analyze the results in a comprehensive and objective way, and use appropriate tools and techniques, such as charts, graphs, or tables. You should also present the results in a clear and understandable way, and highlight the main findings and implications.

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5 Discuss the implications

The final step of MCDM is to discuss the implications of the results with the stakeholders, and to reach a consensus or a compromise on the decision. You should facilitate a constructive and respectful dialogue among the stakeholders, and encourage them to share their views and concerns. You should also acknowledge and address any limitations or uncertainties of the MCDM method, and explain how they affect the results. Moreover, you should consider the ethical and social aspects of the decision, and ensure that the decision is fair and acceptable to all stakeholders.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you encourage participation in multi-criteria decision making?

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3

4

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1 Define the problem

2 Choose the method

3 Collect the data

4 Analyze the results

5 Discuss the implications

6 Here’s what else to consider

Operations Research

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How can you encourage participation in multi-criteria decision making?

1

2

3

4

5

6

1 Define the problem

2 Choose the method

3 Collect the data

4 Analyze the results

5 Discuss the implications

6 Here’s what else to consider

Operations Research

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感谢您的反馈

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