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How can you effectively manage a project with participants of varying expertise?

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Managing a project with participants of varying expertise can be a challenging task for any facilitator. You need to balance the needs and expectations of different stakeholders, ensure clear communication and collaboration, and deliver quality results. In this article, you will learn some practical tips on how to effectively facilitate a project with diverse participants.

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Prof Jack Wong

Blair Singer Training Academy Senior Leader | Sales & Team Builder ?? | Retired International Tax Strategist ?? |…

1 Assess the expertise gap

Before you start the project, you need to assess the expertise gap among your participants. This means identifying the skills, knowledge, and experience that each participant brings to the table, as well as the areas where they need more support or guidance. You can use tools such as surveys, interviews, or skill matrices to gather this information. By assessing the expertise gap, you can tailor your facilitation approach to suit the needs and goals of your participants.

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Lydia Freeman Kumar

People-Centered Leader | Strategic Staffing | L&D
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When I launched my professional learning team, we took time to name strengths that we see in ourselves, as well as strengths we saw in each other. We were in person, and so we wrote these on post it notes and shared our strengths and the strengths we saw in our teammates. Our last step was to identify themes within each person and create a thematic statement. This allowed us to have a clear view of what every person brought to the table, and we were able to match work tasks to skills because of our collaborative planning!

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Prof Jack Wong

Blair Singer Training Academy Senior Leader | Sales & Team Builder ?? | Retired International Tax Strategist ?? | Master TetraMap Facilitator ?? ?? ?? ?? | Helping Founders Win the Inner & Outer Game ??
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In a leadership training project, I facilitated a diverse group of individuals, ranging from fresh graduates to seasoned veterans. To gauge their expertise, I devised a fun exercise inspired by "Two Truths and a Lie." It not only provided insights into their skills but also fostered openness and vulnerability. This experience made me realize that knowledge gaps are opportunities for mentoring. I paired up seasoned executives with newcomers, resulting in a magical blend of innovative ideas and wisdom.

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Varshnee Joseph

Project Management, Procurement, Learning and Development, Training Facilitator and Assessor for ETDP, Author, Mentor, Coach
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One thing i find helpful is first call for each individual to brainstorm their own ideas, viewpoints and expertise. By this you will be able to understand the level and angle of thinking of people. Then dividing them into small groups will be easier. This way you are able to personalise your facilitation and training planning.

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2 Establish roles and responsibilities

One of the key aspects of facilitating a project with varying expertise is to establish clear roles and responsibilities for each participant. This will help you avoid confusion, conflict, or duplication of work. You can use tools such as RACI charts, project plans, or role descriptions to define who is responsible, accountable, consulted, or informed for each task or deliverable. By establishing roles and responsibilities, you can foster a sense of ownership, accountability, and collaboration among your participants.

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3 Use appropriate methods and tools

Another important aspect of facilitating a project with varying expertise is to use appropriate methods and tools that match the level and type of expertise of your participants. This will help you engage them, challenge them, and support them throughout the project. You can use methods such as brainstorming, prototyping, or testing to generate ideas, solutions, or feedback. You can use tools such as templates, checklists, or guides to provide structure, clarity, or guidance. By using appropriate methods and tools, you can enhance the learning, creativity, and productivity of your participants.

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4 Provide feedback and coaching

A crucial aspect of facilitating a project with varying expertise is to provide feedback and coaching to your participants. This will help you monitor their progress, address their challenges, and celebrate their achievements. You can use feedback and coaching techniques such as asking open-ended questions, giving constructive criticism, or offering praise and recognition. You can also create opportunities for peer feedback and coaching among your participants. By providing feedback and coaching, you can improve the performance, confidence, and satisfaction of your participants.

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Prof Jack Wong

Blair Singer Training Academy Senior Leader | Sales & Team Builder ?? | Retired International Tax Strategist ?? | Master TetraMap Facilitator ?? ?? ?? ?? | Helping Founders Win the Inner & Outer Game ??
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Running a diverse workshop was both challenging and rewarding. I used open-ended questions to encourage self-reflection among participants and provided constructive criticism in a sandwiched approach. Peer feedback proved to be valuable as tech enthusiasts and experienced managers shared insights and shortcuts. Recognizing small wins with positive feedback had a significant impact on morale and confidence.

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5 Adapt and adjust

A final aspect of facilitating a project with varying expertise is to adapt and adjust your facilitation approach as the project evolves. This means being flexible, responsive, and open to change. You can use tools such as feedback surveys, progress reports, or retrospectives to collect and analyze data on how the project is going, what is working well, and what needs improvement. You can also involve your participants in the evaluation and decision-making process. By adapting and adjusting, you can ensure that your facilitation approach meets the changing needs and expectations of your participants.

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Prof Jack Wong

Blair Singer Training Academy Senior Leader | Sales & Team Builder ?? | Retired International Tax Strategist ?? | Master TetraMap Facilitator ?? ?? ?? ?? | Helping Founders Win the Inner & Outer Game ??
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During a multi-day workshop, I quickly realized the importance of adaptability. By gathering feedback by asking the participants what happened, I was able to adjust the pace and content according to the participants' needs. . Regular retrospectives allowed for reflection and growth among all involved.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Roukana Sanjakdar

Skill up & Thrive. High Performance, Business & Educational Consultant & Coach: Information Literacy Skills, Training, Human Performance,Leadership, management, E-learnig, Lifelonglearning, Blondes Learning.
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The best method I found when I have different levels of experiences among the participants is to devide them into groups, each group would assigned to investigate a part of the topic that meets their experience level. Then they present their findings while everyone can share their questions, concerns, feedback, etc.

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How can you effectively manage a project with participants of varying expertise?

1

2

3

4

5

6

1 Assess the expertise gap

2 Establish roles and responsibilities

3 Use appropriate methods and tools

4 Provide feedback and coaching

5 Adapt and adjust

6 Here’s what else to consider

Facilitation

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How can you effectively manage a project with participants of varying expertise?

1

2

3

4

5

6

1 Assess the expertise gap

2 Establish roles and responsibilities

3 Use appropriate methods and tools

4 Provide feedback and coaching

5 Adapt and adjust

6 Here’s what else to consider

Facilitation

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感谢您的反馈

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